• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎01-21-2025 02:35 PM

HP Recommended
Product: HP 250 G7 Notebook PC

I bought new NVMe M.2 SAMSUNG SSD 980. I installed it into my laptop, but it doesn't show up in BIOS and when I try to boot up it doesn't show up there too. I don't know what is the issue, can someone please help me? 

Intel Celeron® N N4020, 4GB DDR4 RAM Thats my exact laptop

Spoiler

  

 

Category:
Reply
1 REPLY 1

‎01-21-2025 03:53 PM

HP Recommended

The 250 G7 notebooks with Intel Celeron processors only support M.2 SATA SSD's not NVMe.

 

You need a drive like this:

 

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.