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‎01-28-2022 11:48 AM

HP Recommended
Product: HP Notebook - 17-by1071cl
Operating System: Microsoft Windows 11

My perfectly good laptop is now so slow after windows 11 upgrade it is difficult to use.

i7  1.8GHZ    8GB

 

Any help or ideas?

Category:
2 REPLIES 2

‎01-30-2022 09:38 AM

HP Recommended

I downloaded the windows 11 update and response time has picked up,   My Symantec antivirus shows antivirus is NOT on.  I retried multiple times and now it is active.   The HP support assistant was moved to the desktop, and I found it.  All OK at the moment.

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‎01-31-2022 04:33 AM

HP Recommended

@KC10001

 

Welcome to the HP Support Community! I'd like to help!

 

I see you had issues with the HP Notebook and I am glad to know that you have managed to resolve the issue. 

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 

Please reach out again for any further assistance.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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