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HP Recommended

When I charged my hp laptop the light become white even if its not fully charge.

1 REPLY 1
HP Recommended

Hi @KhruApple 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If the charging indicator light on your HP laptop turns white even when the battery is not fully charged, this could suggest a few things about the laptop's battery or charging behavior. Let’s go over what might be causing this and how you can troubleshoot it:

1. Charging Light Behavior: What it Means

The color of the charging light typically indicates the status of the charging process. For many HP laptops:

  • White light: The battery is charging and is either at a sufficient charge or fully charged.
  • Orange or Amber light: The battery is charging but has not yet reached full capacity.
  • Blinking light: May indicate a fault or an issue with the charging system or battery.

However, the exact behavior may vary based on your specific HP laptop model, so it’s important to understand how your laptop’s charging light normally behaves.

2. Possible Causes for White Light Even When Not Fully Charged

1. Battery Health or Charging Behavior

Your laptop’s battery health might be deteriorating, which can cause irregular charging behavior. As the battery ages, it may charge to a certain level but incorrectly report that it's fully charged, causing the indicator to turn white when it’s not actually full.

What to do:

  • Run a battery check using HP Support Assistant:
    1. Open HP Support Assistant (if installed).
    2. Navigate to the Battery Health section and check the battery status. If it reports any issues like a deteriorated battery or suggests a replacement, you may need to replace the battery.
  • If the battery is still relatively new, it might be an issue with the charging circuit.

2. BIOS or Power Management Settings

Sometimes, power management settings in the BIOS or Windows can affect how the battery charges and how the charging light behaves.

What to do:

  • Reset the power settings:
    1. Go to Control Panel > Power Options and make sure the settings aren’t restricting the battery charge behavior.
    2. Set your laptop to use the Balanced power plan instead of Power Saver or High Performance to see if it impacts charging.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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