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HP Recommended

I need help identifying the correct Windows 2003 SP2 32bit driver for an Unknown device in the Device Manager on an HP DL380 G7 Server.  I'm attaching a screen shot.  The only other information is that the device may be a PCI ISA device.Device Mgt1.png

 

Any help is greatly appriciated, if i'm in the wrong forum please forward to the correct forum.

Thanks,

Robert Jung

rob@adrweb.com

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found the problem, it was actually in an HP ProLiant Pack the driver was called: cp010950.exe  Attached is the image of the driver called: HP NULL IPMI Controller Driver for Windows 2003 ver. 1.0.0.0fix for Unknown Driver cp010950 driver.png

View solution in original post

14 REPLIES 14
HP Recommended

Hi:

 

It is going to take a long time for your screen shot to pass review.

 

Please click on the device needing drivers in the device manager. Then click on the details tab.

 

Post the top string of characters you see.

 

Those will ID the type and model of the mssing device and I can try and find a suitable driver for it.

 

Paul

HP Recommended

It takes a while before your image will be approved so we can see it, until then see these pages.

 

Software solution

http://www.zhangduo.com/udi.html

 

manual way to identify unknown hardware

http://www.makeuseof.com/tag/how-to-find-unknown-device-drivers-by-their-vendor-device-id/

 

By the way, you are on the consumer Notebook forum, you would be better to post this on the Business forum.

 

http://h30499.www3.hp.com/

 

 

HP Recommended

Hi Paul,

 

Thanks for your reply, remember this is a server HP DL380 G7 and the string details of the UnKnown Device is:
ACPI\IPI0001\0

 

Hope this helps and if you can help me identify the driver that would be great.  I've been trying to use drivers from this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4091432&...

 

Remember we need to use Win 2003 SP2 32bit drivers.

 

Thanks,

Rob

HP Recommended

Hi, Rob:

 

I have attached the file I believe you need.

 

Best regards,

 

Paul

HP Recommended

Hi Paul,

 

Thanks, I tried the file but get the message:

The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.

 

so it didn't seem to work.  can you provide another to try?

thanks,

Rob

HP Recommended

Hi, Rob:

 

Try this one I attached.

 

Paul

HP Recommended

Hi Paul,

 

I appriciate your help, sorry this one didn't work either same message.  Did I need to remove some of the devices and then scan again?  did you have any other drivers I could try?  It looks like most of the other drivers are there  see attached.Device Mgt2.png

HP Recommended

Could it be the Video Card?  Under General Location it shows on PCI standard ISA bridge.  It shows The drivers for this device are not installed (Code 28).  Unknown device ACPI\IPI0001\0

 

HP Recommended

Hi:

 

I give up. What it is, is some kind of minor device. I thought it was for the lights out thing.

 

If you google the hardware ID, you will come across all the things I uploaded for you on different forums and websites.. I was hoping the last one would do the trick because it was from a DL350.

 

http://www.bing.com/search?q=ACPI%5CIPI0001%5C0&src=IE-SearchBox&Form=IE8SRC

 

I am really disappointed I couldn't nail this one for you.

 

Either I am missing the driver download on your server's download page, or it just isn't there, and you will need to continue the hunt.

 

Paul

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