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- Re: Unknow Device for HP DL380 G7 using Windows 2003 Server ...

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02-09-2012 12:59 PM
I need help identifying the correct Windows 2003 SP2 32bit driver for an Unknown device in the Device Manager on an HP DL380 G7 Server. I'm attaching a screen shot. The only other information is that the device may be a PCI ISA device.
Any help is greatly appriciated, if i'm in the wrong forum please forward to the correct forum.
Thanks,
Robert Jung
Solved! Go to Solution.
Accepted Solutions
02-10-2012 08:30 AM
I found the problem, it was actually in an HP ProLiant Pack the driver was called: cp010950.exe Attached is the image of the driver called: HP NULL IPMI Controller Driver for Windows 2003 ver. 1.0.0.0
02-09-2012 01:16 PM
Hi:
It is going to take a long time for your screen shot to pass review.
Please click on the device needing drivers in the device manager. Then click on the details tab.
Post the top string of characters you see.
Those will ID the type and model of the mssing device and I can try and find a suitable driver for it.
Paul
02-09-2012 01:16 PM
It takes a while before your image will be approved so we can see it, until then see these pages.
Software solution
http://www.zhangduo.com/udi.html
manual way to identify unknown hardware
http://www.makeuseof.com/tag/how-to-find-unknown-device-drivers-by-their-vendor-device-id/
By the way, you are on the consumer Notebook forum, you would be better to post this on the Business forum.
02-09-2012 02:12 PM
Hi Paul,
Thanks for your reply, remember this is a server HP DL380 G7 and the string details of the UnKnown Device is:
ACPI\IPI0001\0
Hope this helps and if you can help me identify the driver that would be great. I've been trying to use drivers from this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4091432&...
Remember we need to use Win 2003 SP2 32bit drivers.
Thanks,
Rob
02-09-2012 03:07 PM
Hi Paul,
Thanks, I tried the file but get the message:
The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.
so it didn't seem to work. can you provide another to try?
thanks,
Rob
02-10-2012 07:45 AM
Hi Paul,
I appriciate your help, sorry this one didn't work either same message. Did I need to remove some of the devices and then scan again? did you have any other drivers I could try? It looks like most of the other drivers are there see attached.
02-10-2012 08:16 AM - edited 02-10-2012 08:17 AM
Hi:
I give up. What it is, is some kind of minor device. I thought it was for the lights out thing.
If you google the hardware ID, you will come across all the things I uploaded for you on different forums and websites.. I was hoping the last one would do the trick because it was from a DL350.
http://www.bing.com/search?q=ACPI%5CIPI0001%5C0&src=IE-SearchBox&Form=IE8SRC
I am really disappointed I couldn't nail this one for you.
Either I am missing the driver download on your server's download page, or it just isn't there, and you will need to continue the hunt.
Paul