• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-17-2020 08:31 AM

HP Recommended
Product: HP Pavilion Laptop 15-cs1xxx
Operating System: Microsoft Windows 10 (64-bit)

I am just trying to find out WHEN I registered my HP Laptop on HP Support site. Anyone know where I can find it? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2020 05:20 AM - edited ‎09-22-2020 05:39 AM

HP Recommended

Okay so I went and looked again at the HP support site. I went into my dashboard. My warranty shows that it has expired. So I checked my warranty status again. And then it said See specifications or something like that so I clicked on that. And low and behold there it was. So I did manage to find where I registered my laptop. Hope this helps someone in the future. I took a screenshot just to clarify.

I tried uploading a pic but it will not work. Just check your warranty and then see the specs and it should be there on the HP support site.

 

 

 

 

 

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎09-20-2020 08:27 AM

HP Recommended

@CharityWard Welcome to HP Community!

 

I understand that you would like to find the registered product information.

 

I would suggets you install the HP support assistance. You will find the product information.

 

If you do not have HP Support Assistant installed, Click here to download the same.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

Was this reply helpful? Yes No

‎09-20-2020 11:10 AM

HP Recommended

Sorry but I did not find it in the HP assistant. I did not find it anywhere.

Was this reply helpful? Yes No

‎09-20-2020 12:49 PM

HP Recommended

@CharityWard 

 

Please let us know what hp dashboard?

 

If you provide us a screenshot. It will be helpful to provide the correct solution.

Was this reply helpful? Yes No

‎09-22-2020 05:06 AM

HP Recommended

The HP dashboard I meant the support website where it lists the specifications of the laptop. It could have also meant the HP assistant initial page where listed specifications. Need to replace listed where I registered when I registered my laptop. I am thinking about registering it again and if it is registered then it should stop me and give me a date.

Was this reply helpful? Yes No

‎09-22-2020 05:20 AM - edited ‎09-22-2020 05:39 AM

HP Recommended

Okay so I went and looked again at the HP support site. I went into my dashboard. My warranty shows that it has expired. So I checked my warranty status again. And then it said See specifications or something like that so I clicked on that. And low and behold there it was. So I did manage to find where I registered my laptop. Hope this helps someone in the future. I took a screenshot just to clarify.

I tried uploading a pic but it will not work. Just check your warranty and then see the specs and it should be there on the HP support site.

 

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.