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‎01-25-2025 07:09 PM

HP Recommended

INFO on HP "Laptop" --  Product number: X7T78UA#ABA Serial number: CND6431PLY    ?

 

OR could you point me in the right direction?  This laptop is a low-cost PC Laptop.

 

I left all/too much info below.

 

Thanks for your help.

David Stickney

Westlake, OHIO

 

 

General
    Operating System   Microsoft Windows 10 Home
    Central Processor   AMD A6-7310 APU with AMD Radeon R4 Graphics
    User Name   david
Graphics
    Video Adapter   AMD Radeon(TM) R4 Graphics
    Video Memory   512.0 MB
    Screen Resolution   1366 x 768
Storage
    Total Memory   3.4 GB
    Free Memory   1.3 GB
    Total Hard disk   464.5 GB
    Free Hard disk   328.8 GB
I/O
    Mouse   USB Input Device
    Keyboard   Standard PS/2 Keyboard


Top

Operating System
Computer System
    Computer Name   LAPTOP-F7T5379T
    Licensed user   david174se@**bleep**
    Licensed organization   HP
Operating System
    OS Name   Microsoft Windows 10 Home
    OS Version   10.0.19045
    Product ID   00325-80628-05030-AAOEM
    System Up Time   1/25/2025 1:26:34 AM
    Internet Explorer Version   11.3636.19041.0
    Microsoft DirectX Version   DirectX 12
    OpenGL Version   10.0.19041.5198 (WinBuild.160101.0800)
Registry
    Maximum Size   4095 MB
    Current Size   175 MB
    Status   OK


Top

Processor MainBoard
Central Processor
    CPU Name   AMD A6-7310 APU with AMD Radeon R4 Graphics
    Number of Logical Processors   4
    Code Name   Model 0, Stepping 1
    Manufacturer   AuthenticAMD
    Current Clock Speed   2000 Mhz
    Max Clock Speed   2000 Mhz
    Voltage   1.3V
    External Clock   100 Mhz
    Serial Number   178BFBFF00730F01
    CPU ID   AMD64 Family 22 Model 48 Stepping 1
    Socket Designation   Socket FT3b
    L1 Cache   256 KB
    L2 Cache   2048 KB
Motherboard
    Model   81F5
    Manufacturer   HP
    Serial Number   PFXMEH4WV49LUE
    BIOS Name   F.36
    BIOS Vendor   Insyde
    SMBIOS Version   F.36
    BIOS Date   12/20/2019
BIOS Features
    PCI is supported   Yes
    BIOS is Upgradable (Flash)   Yes
    BIOS shadowing is allowed   Yes
    Boot from CD is supported   Yes
    Selectable Boot is supported   Yes
    BIOS ROM is socketed   Yes
    EDD (Enhanced Disk Drive) Specification is supported   Yes
    Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported   Yes
    Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported   Yes
    Int 13h - 5.25 / 360 KB Floppy Services are supported   Yes
    Int 13h - 5.25 /1.2MB Floppy Services are supported   Yes
    Int 13h - 3.5 / 720 KB Floppy Services are supported   Yes
    Int 13h - 3.5 / 2.88 MB Floppy Services are supported   Yes
    Int 9h, 8042 Keyboard services are supported   Yes
    Int 10h, CGA/Mono Video Services are supported   Yes
    ACPI supported   Yes
    USB Legacy is supported   Yes


Top

Memory Device
Memory Resource
    Total Memory   3.4 GB
    Used Memory   2.1 GB
    Free Memory   1.3 GB
    Memory Usage   62%
Physical Memory
    Memory Bank   CHANNEL A
    Description   Physical Memory 1
    Device Locator   Top
    Capacity   4.0 GB
    Speed   1600 Mhz
    Manufacturer   Samsung
    Data Width   64 bit
    Memory Type   EISA
    Form Factor   SODIMM


Top

Drives
Disk Drives
    Name   WDC WD5000LPCX-60VHAT0
    Media Type   Fixed hard disk media
    Capability   465.8 GB
    Interface Type   IDE
    Partitions   4
    Total Cylinders   60801
    Total Heads   255
    Total Sectors   976768065
    Total Tracks   15504255
    Tracks Per Cylinder   255
    Bytes Per Sector   512
    Sectors Per Track   63
    S.M.A.R.T Support   Yes
IDE Controller
    Name   AMD MMC/eMMC Host Controller - 0300
    Manufacturer   Advanced Micro Devices, Inc
    Status   OK
IDE Controller
    Name   AMD SATA Controller
    Manufacturer   AMD
    Status   OK


Top

Display
Video Adapter
    Name   AMD Radeon(TM) R4 Graphics
    Video Processor   AMD Radeon Graphics Processor (0x9851)
    Manufacturer   Advanced Micro Devices, Inc.
    Video Architecture   VGA
    DAC Type   Internal DAC(400MHz)
    Memory Size   512.0 MB
    Memory Type   Unknown
    Video Mode   1366 x 768 x 4294967296 colors
    Current Refresh Rate   60 Hz
    Driver Version   23.20.808.1536
    Driver Date   2/9/2018
Monitor
    Name   Generic PnP Monitor
    Screen Height   768
    Screen Width   1366
    Status   OK


Top

Network
Wi-Fi
    Product Name   Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
    Service Name   RTWlanE02
    Manufacturer   Realtek Semiconductor Corp.
    MAC Address   F0:03:8C:3A:35:6A
Ethernet 2
    Product Name   Realtek PCIe FE Family Controller
    Service Name   rt640x64
    Manufacturer   Realtek
    MAC Address   C8:D3:FF:97:E5:AF


Top

Other Device
Sound Device
    Name   Realtek High Definition Audio
    Manufacturer   Realtek
    Status   OK
Sound Device
    Name   AMD High Definition Audio Device
    Manufacturer   Advanced Micro Devices
    Status   OK
Mouse
    Name   USB Input Device
    Manufacturer   (Standard system devices)
    Buttons   0
    Status   OK
Mouse
    Name   Synaptics SMBus TouchPad
    Manufacturer   Synaptics
    Buttons   0
    Status   OK
Keyboard
    Name   Standard PS/2 Keyboard
    Description   Enhanced (101- or 102-key)
    Function Keys   12
    Status   OK
Keyboard
    Name   USB Input Device
    Description   Enhanced (101- or 102-key)
    Function Keys   12
    Status   OK
USB Controller
    Product Name   Standard Enhanced PCI to USB Host Controller
    Manufacturer   (Standard USB Host Controller)
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard Enhanced PCI to USB Host Controller
    Manufacturer   (Standard USB Host Controller)
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
    Manufacturer   Generic USB xHCI Host Controller
    Protocol Supported   Universal Serial Bus
    Status   OK
Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2025 08:12 PM

HP Recommended

Your notebook does not meet Microsoft's minimum hardware requirements for W11.

 

If you are happy with your PC, if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

And best of all, it can be done at absolutely no cost.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-25-2025 08:12 PM

HP Recommended

Your notebook does not meet Microsoft's minimum hardware requirements for W11.

 

If you are happy with your PC, if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

And best of all, it can be done at absolutely no cost.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-27-2025 04:32 PM

HP Recommended

Thank You, Paul. I assumed it would not be easy. ($200 brand new laptop) I will let it go now until Turbo Tax makes additional changes and forces me to make the change to W11. I will hold in place for now. Thanks for your detailed help. I will keep it filed until a Turbo Tax upgrade. You have done a lot for me, getting back so fast. Have a good night, and stay warm.  David S.

 

I

Reply
Was this reply helpful? Yes No

‎01-27-2025 04:44 PM

HP Recommended

You're very welcome, David.

 

You have a great evening too.

 

Cheers.

 

Paul

Reply
Was this reply helpful? Yes No
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