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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Bring up the device manager and scan for hardware changes. See if your device shows up
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Look also for errors that are red or yellow. If they are by the device then the driver cannot be found.
Try showing hidden devices.
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Look several other places for the device. Look for unknown, other and even in the USB list.
If the camera shows up try rolling back the camera driver. Possibly a Windows update installed the wrong driver.
try rolling back the camera driver?
Official HP camera troubleshooting guide read this.
Microsoft recommended troubleshooting windows 11, 10
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