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HP Recommended
HP Notebook - 17-bs015cy

My laptop Serial Number: [personal info removed]
Product Number: 2KW24UAR
Description:  Ram is currently running 2-4gb cards 8gb. want to know if I can increase it and by how much. will it take two 8gb cards increasing it to 16gb or can i put 2,  16gb cards in increasing it to 32gb thank you in advance

1 REPLY 1
HP Recommended

Chapter 1 of the service manual indicates the notebook will support 2 x 8 GB of memory.

 

HP 17 Laptop PCHP 17g Laptop PCHP 17q Laptop PC Maintenance and Service Guide

 

I'd go with this kit:

 

Crucial 16GB Kit (8GBx2) DDR4-2400 SODIMM | CT2K8G4SFS824A | Crucial.com

 

You can run this command to see if your notebook will support more memory than the service manual indicates:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the report indicates you can install 32 GB of memory (2 x 16 GB), then two of these chips should work:

 

Amazon.com: Crucial 16GB Single DDR4 2400 MT/s (PC4-19200) DR x8 SODIMM 260-Pin Memory - CT16G4SFD82...

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