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HP Recommended
HP Pavilion 17 Notebook PC
Microsoft Windows 10 (64-bit)

HP Pavilion 17 Notebook PC

1 REPLY 1
HP Recommended

@Angela70 

 

Your best bet for recovering data now is to do the following:

1) Download and install this utility on the PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
2) Run the data recovery utility to see what can be retrieved from the old drive.

If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the demo version is free https://www.runtime.org/data-recovery-software.htm



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