• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-23-2024 06:33 AM

HP Recommended
Product: HP Spectre x360 - 13-ac092ms
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Community: I've a HP Spectre X360 convertible laptop. Recently the original SSD got corrupted and I have it replaced with a new 1 TB Samsung SSD and re-installed Windows 10 pro with all the drivers. Since then, the auto convertible option of HP i.e from laptop mode to tablet mode and vice-versa is not functioning. On checking through HP utilities and diagnostic tools, no issue is pointed. However, the manual mode works when I go to settings menu. Appreciate any insights on resolution.  thanks!     

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2024 09:59 AM

HP Recommended

Hi @KCSpectrex360 

 

Install this  driver 

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95402.exe

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78513.exe

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎11-23-2024 09:59 AM

HP Recommended

Hi @KCSpectrex360 

 

Install this  driver 

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95402.exe

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78513.exe

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-26-2024 10:40 PM

HP Recommended

Thank you so much, much appreciate your solution, it works!  

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-27-2024 08:10 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.