Boot issue

[A_Dude]

Used Norton Driver Updater, then was getting BSOD DRIVER_
POWER_STATE_FAILURE. Tried to roll back to previous restore point. Now boot gives BSOD 0xc00021a.

Where do i get a boot iso for my machine to repair the OS?

[Raj2111]

Welcome to the HP!

I understand that you are not able to print your getting erro BSOD, I am glad to assist you today.

When your PC won’t boot normally and it shows BSOD with error code 0XC000021A, there are few reasons behind the issue. These reasons are as:

• The interference of external devices
• Corrupt device drivers or incorrect configuration
• Corrupt or damage Window registry
• Premature unload of wbmprox.dll library
• An installed tool that's incompatible with an operating system

However, to fix the issue, you can try the below mentioned DIY methods:

1. Unplug external devices
2. Repair corrupt system files
3. Uninstall recently installed software/hardware
4. Run DISM command
5. Reset BIOS
6. Restore your System
7. Reset Windows
8. Reinstall Windows OS (remember to back up your data )

Please perform these steps and Feel free to reply to your public post for any further assistance.

Hope it will help!

-Regards

Raj

[Raj2111]

Hi,

We haven't heard from you!

This post is concerning the thread you recently created in your friendly neighbourhood (HP Community).

I would like to know if the resolution we provided worked for you.

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,