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‎06-12-2017 12:10 PM

HP Recommended
Product: Elitebook 8540p
Operating System: Microsoft Windows 10 (64-bit)

I have a problem getting sound to work on the television i have connected my elitebook to. 

I am missing drivers for 3 basissystemdevices plus un2420 mobile broadband module and I cant seem to find at HP support. I have connected the pc with HDMI cable and a displayport converter. Is there no driver for windows 10??

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2017 01:24 PM - edited ‎06-12-2017 01:26 PM

HP Recommended

Hi:

 

HP provides no W10 support for any PC built prior to August of 2013.

 

https://support.hp.com/in-en/document/c05195282

 

So, you will have to hope the W7 drivers will work for any devices that need drivers.

 

The base system devices need the Ricoh card reader driver.

View solution in original post

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3 REPLIES 3

‎06-12-2017 01:24 PM - edited ‎06-12-2017 01:26 PM

HP Recommended

Hi:

 

HP provides no W10 support for any PC built prior to August of 2013.

 

https://support.hp.com/in-en/document/c05195282

 

So, you will have to hope the W7 drivers will work for any devices that need drivers.

 

The base system devices need the Ricoh card reader driver.

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‎06-12-2017 03:07 PM

HP Recommended

Hi 

Thank you for your precise but disappointing answer. 

I'll just have to hope:-)

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‎06-12-2017 03:08 PM

HP Recommended

You're very welcome.

 

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