-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Model 15-bw503ng gets image interference when booting...
Create an account on the HP Community to personalize your profile and ask a question
06-28-2022 05:10 AM - last edited on 06-30-2022 11:38 AM by Ric_ob
Hey everybody,
I'm trying to install Win10 21H2 from a bootable Kingston USB Stick with 32GB. The creation of the USB Stick was fine and the computer is recognizing the USB-Stick. I disabled Secure Boot and started the installation process. After selecting the distribution of Windows it starts do load the files but after a few seconds i only get a very colorful image interference! I'm not able to do anything.
I alread had that with another model and wasn't able to install the OS either.
I guess it will only be some kind of setting in the BIOS but I have no clue what I'm doing wrong. PLEASE HELP!!!!
Solved! Go to Solution.
Accepted Solutions
06-28-2022 06:24 AM
Hello @Oliver75
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.52 Rev.A | 14.0 MB | Jan 10, 2020 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Install/Update Hardware Diagnostics UEFI
HP PC Hardware Diagnostics UEFI | 7.6.2.0 Rev.A | 42.7 MB | Jun 12, 2020 | Download |
(3) Check your hardware
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
https://support.hp.com/id-en/document/c04499777
Watch how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport
(4) Alternative to a normal installation
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
https://support.hp.com/us-en/document/ish_4511095-4511141-16
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-28-2022 05:14 AM
Hello @Oliver75
Do you have already a running operating system (windows) on your notebook ?
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-28-2022 06:04 AM
Hello @Oliver75
To help you I need to know the product number (p/n) of your notebook !
You will find this information on the back of your notebook printed in small alphanumeric letters.
( Please note: It's not allowed to post serial numbers (s/n) in public ! )
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-28-2022 06:24 AM
Hello @Oliver75
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.52 Rev.A | 14.0 MB | Jan 10, 2020 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Install/Update Hardware Diagnostics UEFI
HP PC Hardware Diagnostics UEFI | 7.6.2.0 Rev.A | 42.7 MB | Jun 12, 2020 | Download |
(3) Check your hardware
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
https://support.hp.com/id-en/document/c04499777
Watch how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport
(4) Alternative to a normal installation
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
https://support.hp.com/us-en/document/ish_4511095-4511141-16
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-30-2022 11:30 AM
Hello @Oliver75
@Oliver75 wrote:Thank you very much! I updated the BIOS and the installation of windows went really well.
Thank you very much!
But I have another one with similar problems but this will be a little bit harder.
It was a great pleasure to help you ✅
>But I have another one with similar problems but this will be a little bit harder.
? So let me know what your question is ... 😊
best regards
07-05-2022 12:20 AM
If you are interested in solving another one:
Didn't find what you were looking for? Ask the community