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‎07-14-2019 02:26 AM

HP Recommended
Product: HP 2560p
Operating System: Microsoft Windows 10 (64-bit)

I installed Windows 10 64bit on my Hp 2560p. Issue is its Fingerprint Doesn't work on it after all a lot googling and many forums i came across few, where there were tips i installed those drivers and Validity sensor were recognized but still in Windows Hello it says Swipe your Finger when i swipes nothing Happens and i tried a lot of driver and on some of them when i swipe finger it gives error and on second swipe error not recognized ... is there any solution to it?

Posts i already tried

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/How-to-Windows-10-install-on-hp-2560p/td-p...

https://h30434.www3.hp.com/t5/Business-Notebooks/HP-ELITEBOOK-2560p-Win-10-missing-drivers/td-p/6490...

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Elitebook-2560p-after-upgrade-t...

and many more is there any driver for Validity sensor?

1 REPLY 1

‎07-14-2019 07:40 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to install and use the W10 HP client security manager software to enroll and sign in with your fingerprint...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

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