-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Unable to install Win7 on new laptop
Create an account on the HP Community to personalize your profile and ask a question
08-22-2016 07:17 PM
I bought this computer:
http://support.hp.com/th-en/document/c04941658
When I want to install windows 7 (32 bit) it asks for a cd with drivers.
There are no HP drivers for windows for this computer.
Please help!
Solved! Go to Solution.
Accepted Solutions
08-25-2016 09:28 AM
Hey,
Thanks for joining in @Johnmars3. This is a great place to ask questions and receive suggestions, solutions and a helping hand from the community.
I see that you are wanting to install Windows 7 on your HP Notebook - 15-ac628tu. Here is the driver's page for your HP Notebook - 15-ac628tu that is already preset to Windows 7 drivers that are available for your Notebook. You would have to use your own CD copy of Windows, whether you purchased it from Microsoft or another vendor to install it on your Notebook.
Then you can use the drivers from the driver page for HP.
I hope that this helps!
If you feel this post has helped you, could help others joining in and looking for a solution or you just want to say cheers, please click the Accept as Solution button and/or the Thumbs Up.
If you require further assistance, please re-post with the results of the troubleshooting and I would be more than happy to do my best to provide another solution.
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
08-25-2016 09:28 AM
Hey,
Thanks for joining in @Johnmars3. This is a great place to ask questions and receive suggestions, solutions and a helping hand from the community.
I see that you are wanting to install Windows 7 on your HP Notebook - 15-ac628tu. Here is the driver's page for your HP Notebook - 15-ac628tu that is already preset to Windows 7 drivers that are available for your Notebook. You would have to use your own CD copy of Windows, whether you purchased it from Microsoft or another vendor to install it on your Notebook.
Then you can use the drivers from the driver page for HP.
I hope that this helps!
If you feel this post has helped you, could help others joining in and looking for a solution or you just want to say cheers, please click the Accept as Solution button and/or the Thumbs Up.
If you require further assistance, please re-post with the results of the troubleshooting and I would be more than happy to do my best to provide another solution.
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Didn't find what you were looking for? Ask the community