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HP Recommended

There is a known issue/conflict with 3D Driveguard and the 2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955). The forum is filled with threads with the same issue.
HP is aware of the conflict with the Update and 3D Driveguard..working on a solution.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Hello!

That sounds honest and good. A real answer about this issue.

So good luck with this work, we will wait you! 🙂

 


@CherylG wrote:

There is a known issue/conflict with 3D Driveguard and the 2017-11 Cumulative Update for Windows 10 Version 1709 for amd64-based Systems (KB4048955). The forum is filled with threads with the same issue.
HP is aware of the conflict with the Update and 3D Driveguard..working on a solution.


 

HP Recommended

Everyone,

 

I can confirm that this issue also affects my two Envy x360 m6-w103dx computers when updated to the Fall Creators update and/or the 11-2017 1609 cumulative update.

 

Frank

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
HP Recommended

Ok step 4 worked but of course just installs the driver there is no other sodtware installed. ie no tray icon, start listing, add/remove program listing.

HP Recommended

Agree

HP Recommended

@jrm0271 @SLASH_ @lasvegaswireman @Skyfox5 @MomPlaysBass

 

New Updated 3D Driveguard available here:

https://support.hp.com/us-en/document/c05841987

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

@CherylG wrote:

@jrm0271 @SLASH_ @lasvegaswireman @Skyfox5 @MomPlaysBass

 

New Updated 3D Driveguard available here:

https://support.hp.com/us-en/document/c05841987


I will try it as soon as I can, and also I will try to see if the HP Support Assistant report this as upgrade.

Thank you!

 

Cheers!

HP Recommended

I did hope this would solve the problem (very annoying message each time you start up), but after downloading and installing nothing further happens. Did I do something wrong? 

HP Recommended

I installed the update yesterday, have rebooted twice since then, and the message is gone.

 

I'd mark this as the solution, but I'm not quite sure how to do that.

HP Recommended

@Alphen wrote:

I did hope this would solve the problem (very annoying message each time you start up), but after downloading and installing nothing further happens. Did I do something wrong? 


I didn't see anything happen, either, but there was no message when I shut down and restarted my computer. If you didn't get the message then we are at the same point, and I hope the problem is solved for the both of us.

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