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HP Recommended

Hi

 

Turned on my laptop after the Christmas break it went on fine, i just got into outlook then the screen flashed black, I turned it off to start again and it just kept going blank, ran a diagnostic test and it came back with optimized DST failed.

 

What does this mean and what can I do to fix it?

 

Many thanks

16 REPLIES 16
HP Recommended

Hi,

 

It means the Hard Drive is failing.  Back up all your files etc as soon as you can and then replace the Hard Drive.

 

Best wishes,

 

DP-K

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Windows Insider MVP

HP Recommended

I am having a similar issue on my HP Mini Netbook, but instead of failing it says software error. I was wondering if it was a hard drive issue or just some software problem as my diagnostic start up test seems to be saying.  

HP Recommended

i have a problem with mine also shows a software error when i did a scan. it said, "optimized DST: Software Error" does it mean that the hard drive is failing? by the way its a HP Pavilion dv6 notebook PC w/ Windows 7 home premium.

HP Recommended

Hi 

 

I really need urgent help here 

I ran the 'Run-in' test and it stated optimized DST: software error

so that also means the harddisk is falling too ???

 

I newly installed window 7 ultimate on a new SSD drive.

I cant get into window every time ( 5/10 maybe)

some BSOD popped out and quickly went always then followed by asking for restoration.

If i choose run window normally some times it goes right away to window

sometimes just recurs the same problem.

 

I ran hard disk test and its all passed 

but ""software error"" in the optimized dst run-in test

 

what should I do !!???

 

Cheers,

Joe

HP Recommended

Hi Joe,

 

Can you post back with the full Model No. and Product No. of your notebook - see Here for a further explanation.

 

Regards,

 

DP-K

 

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

hp8540p

xu340pa#ab5

 

ssd: sdssdx-240G-Q25

BIOS: F21

HP system diagnostic test:

hard disk passed

memory passed

run-in, start-up:  optimised dst software error

windows: 7 ultimate updated

 

IMG_0513.JPG

 

 

many thanks,

Joe

HP Recommended

Hi Joe,

 

I can't see the image you've uploaded yet until it's been approved by a Moderator.  In the meantime, try the following.

 

Shutdown the notebook, unplug any external devices, unplug the AC Adapter and then remove the battery.  Follow the procedure starting on Page 58 on your Maintenance & Service Guide to disconnect the RTC battery. 

 

Hold down the power button for 30 seconds and then leave the notebook for 20 minutes.

 

Reconnect the RTC battery, replace covers etc, insert the battery and plug in the AC Adapter.  Start the notebook and let me know if you still get the same error.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

sorry for late reply

i didnt unplug the RTC bat until just now due to away for work

 

seems like the bios was reset or sth

but now i cant even get into the window...

kinda stuck.

 

please advise

 

 

HP Recommended

unfortunity my laptop screen all activity close down and after some time display DST not available what is meaning of DST

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