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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: USB ports problem
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12-22-2016 09:42 AM
The USB ports do not work, I replaced the two USB ports near the burner and hard drive thinking they were broken, unfortunately connecting any device is not detected anything, USB soldered to the motherboard does not work.
Then replace the removable USB ports, I thought to format, now taken by reinstalling the drivers do not work on the site, appear to me the following missing drivers, even flirting with the automatic updating of Windows 7 drivers are installed (do not install them or better not looking for them)
- Controller USB (Universal Serial BUS)
- Controller encryption / decryption PCI
- Ralink_RT3290_Bluetooth_01
Inside the bios I have also enabled the USB 3.0 controller, and USB legacy, being that shortage of USB ports driver rightly I can not make any display device or install a simple pendrive.
Please help me, is the only computer I have and use for work, I can not move documents to an external flash drive or do anything else.
Solved! Go to Solution.
Accepted Solutions
12-23-2016 07:46 AM
I solved thanks to Driver Pack Solution, the drivers on the HP web site does not work, update them! Aunts anyway for the answers ...
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