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‎05-19-2020 03:25 PM

HP Recommended
Product: HP notebook 15.6 inch touchscreen

I bought my Laptop Aug 2019. Warranty is for one year and expires Aug 2020. But the recorded dates on their website is expiration of Oct 2019. How do I contact them and tell them that the dates are wrong? Virtual assistant doesn't help at all. 

2 REPLIES 2

‎05-20-2020 08:21 AM - last edited on ‎05-23-2020 03:36 PM by Retired

HP Recommended

@docmos22 

To contact HP by phone, for the U.S., the 800 number is in BOLD on the top of this page:
[Content Removed]

For other countries, see this list: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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‎05-20-2020 03:36 PM

HP Recommended

@docmos22 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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