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- Notebook Software and How To Questions
- Re: What do I do if my BIOS update fails?
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05-21-2013 02:47 PM
It should be on an HP branded sticker on the bottom of the computer. It may be in the battery compartment for some units. You will have to take the battery out of the computer to see it if that is the case.
06-14-2013 09:08 AM
please please I have a hp compaq 6710b I was trying to update the bios but something go wrong now when I start my laptop it saying " Your BIOS failed to complete the update. Please ensure that you follow the correct procedures and try again. This may require two sequential BIOS updates to complete the process "
what to do now I cant boot to OS and cant enter to bios ulitlys it ceep restarting .. please help me
12-13-2013 07:48 AM
Help please!!! I'm from Ghana, West Africa. I have an hp envy14 and the last time it started an automatic bios update but failed along the way. Since then my screen is completely dark anytime i switch on the machine with only the fan and some blicking. I have removed the battery, performed many tricks that i saw online but it would notwork. I went to a repairer and i am told i will need a new bios which will cost me 150 Ghana cedis, approximatelly 64.86 USD. I am stuck!!
12-16-2013 01:01 PM - last edited on 07-23-2024 07:26 AM by SofiaML
HI Lankoande:
Thank you for your query. I am pleased to be able to assist you!
I understand you tried to update the bios and you are now getting a black screen. I am sending you some documentation on "Restoring the BIOS" click here and Updating the BIOS click here. I am also including "Downloading or Updating Software and Drivers for HP Computers" click here. Here is a document on "HP PCs - Computer starts but the screen remains blank" click here. If you go back into the bios, do you see an option to roll back, if click on it. I hope this has helped.
02-07-2016 07:32 AM
Ok product#is-F5Y27UA
model#- 15-d089wm
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