file downloaded from hp cloud recovery tool

[LukeShark]

I was downloading the files needed to create the recovery USB key with the HP Cloud recovery tool. during the download there was a power cut with the inevitable shutdown of the pc. The downloaded part of the file is still present in the PC and occupies the necessary space to repeat the procedure. Could you tell me the path to find these files, in order to permanently delete them and free up the space necessary to repeat the recovery procedure with the HP Cloud recovery tool.

[LukeShark · Accepted solution]

I have solved my problem on my own. It seems that the software writes a file in the directory C:\Windows\Temp\M45913-061.ISO (the file name may vary depending on the build number). I hope this solution is useful to others as well. Thank you anyway.

[VictorS]

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS