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‎05-21-2021 01:51 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-DF1033DX
Operating System: Microsoft Windows 10 (64-bit)

I recently got a Bamboo Ink Plus Pen (CS-322A) for writing  notes for school and I am having trouble getting it to write fluently (screenshot attached). 

 

Screenshot_1.pngI have noticed that it mostly skips when my hand adjusts on the screen and I have made sure that the box to ignore touch input when a pen is connected is checked. I have tried to install the software that Wacom recommends for their devices but since my Laptop does not have a Wacom touch screen, it didn't let me install it. I have ensured that my touch screen drivers are up to date and checked online already for a solution but I haven't found anything that fixed it. I also tried using my friend's Surface Pen and the same thing happened. It seems to me to be a firmware issue and I'd hate to have to bring this laptop in for repair for simple pen input issues. Any ideas of what to do?

1 person had the same question
1 REPLY 1

‎05-27-2021 12:56 PM

HP Recommended

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