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‎01-08-2012 06:44 AM

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My screen now has a blue tint and when starting up the screen is blue and not black

3 people had the same question
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‎01-09-2012 01:31 AM

HP Recommended

OK.

Contact HP for warranty service.

 

 


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View solution in original post

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11 REPLIES 11

‎01-08-2012 06:59 AM

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Is your notebook still within the one year standard warranty?

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‎01-08-2012 07:05 AM

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Yes, the laptop is less than 2 months old.

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‎01-08-2012 07:17 AM - edited ‎01-08-2012 07:36 AM

HP Recommended

Please identify your notebook. See my signature for an example. Include all alphanumeric characters.

 

For troubleshooting purposes connect the notebook to an external display (an LCD monitor) start up your notebook. Is the color on the external display also have a blue tint when starting up? If it does not, then the notebook's LCD display may have issues.

 

If the blue tint can only be seen before the notebook boots into Windows then it is not a driver issue. If that is the case, Contact HP for warranty support.

 

 


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‎01-08-2012 07:30 AM

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HP Pavilion dv6-6b57sa, laptop, Windows 7, intel core i3

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‎01-08-2012 07:37 AM

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@edwardlang wrote:

HP Pavilion dv6-6b57sa, laptop, Windows 7, intel core i3

Thanks. Please read my previous post. It has been edited.


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‎01-08-2012 07:58 AM

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Thanks, the blue tint is not only when starting up but appears the whole time.  I do not have an external screen to plug into.

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‎01-08-2012 08:08 AM

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Hi, just plugged into an LCD tv and colour on TV is fine but the laptop screen still has a blue tinge to it.  Black is showing as blue.

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‎01-09-2012 01:31 AM

HP Recommended

OK.

Contact HP for warranty service.

 

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎07-15-2013 03:29 PM

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HI today i switched on my laptop and it is blue tint on the screen, and black color replaced by blue color and i dont know what to do.

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