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‎10-07-2022 03:11 AM - last edited on ‎10-07-2022 08:42 AM by Retired

HP Recommended
Product: HP Notebook - 15q-ds0006tu
Operating System: Microsoft Windows 10 (64-bit)

 I have opened my laptop to upgrade wifi card which i used  realtek rtl8723DE to new realtek rtl8821CE wifi 

But my laptop didn't show wifi card in laptop even I have update the driver too

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2022 07:16 AM

HP Recommended

Hi:

 

That model card should have worked just fine in your notebook as long as you got the right part number:  L17365-005

 

It is even listed as a supported Wi-Fi card in chapter 3 of the service manual.

 

HP 15 Laptop PC Maintenance and Service Guide

 

I have recommended that model Wi-Fi card to many other forum members, so unfortunately, I don't know why the card isn't working in your notebook.

 

It it possible the card is defective, or you didn't seat it properly in the M.2 slot?

View solution in original post

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7 REPLIES 7

‎10-07-2022 07:16 AM

HP Recommended

Hi:

 

That model card should have worked just fine in your notebook as long as you got the right part number:  L17365-005

 

It is even listed as a supported Wi-Fi card in chapter 3 of the service manual.

 

HP 15 Laptop PC Maintenance and Service Guide

 

I have recommended that model Wi-Fi card to many other forum members, so unfortunately, I don't know why the card isn't working in your notebook.

 

It it possible the card is defective, or you didn't seat it properly in the M.2 slot?

Was this reply helpful? Yes No

‎10-07-2022 12:03 PM

HP Recommended

I have got different part no -915620-001

I think that is why my laptop didn't detect any wifi card in m.2 slot

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‎10-07-2022 01:04 PM

HP Recommended

Hi:

 

That part number should have worked too.

 

Wifi card change - HP Support Community - 8487711

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‎10-07-2022 02:14 PM

HP Recommended

By any way   rtl8821ce part no-915620-001 does not detect by laptop 

Even I have try 5 time by connecting antenna wire too

Even I have installed new window 10 and driver 

But also same result came motherboard doesn't detect any wifi card 

But my old wifi card rtl8723de part no-L21480-005 is support by motherboard 

and detect by system 

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‎10-07-2022 02:24 PM

HP Recommended

i3 7020 7th generation 

I have upgrade SSD nvme and ram also it runs smoothly till now 

My old wifi card rtl8723de work well but new wifi card rtl8821ce is not detect and shown in Device manager I have try all things 

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‎10-07-2022 05:01 PM

HP Recommended

Unfortunately, I wouldn't be able to help you with that.

 

The Wi-Fi adapter must be no good.

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‎10-08-2022 05:44 AM

HP Recommended

it means I have to find the same Realtek rtl8821ce AC spare part no - L17365-005  to be supported by  the system or motherboard  then only my laptop  can detect  the wifi card

 

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