lose network connection after sleep mode

[mmr0202]

HP Pavilion G6

Windows 7 64-bit

When using the laptop after sleep mode, the network access is:

a) slow to restore (60 seconds),

 b) requires manual reconnecting,

   c) only comes back at half the signal strength or,

d) tells me that Windows is unable to reconnect to my network.

If the latter, then I need to power recycle my network access point to restore network access.

My other notebook pcs -- Windows 7 and Windows XP - don't have this problem, nor does my smartphone. 

Also, when I move the laptop back to the wireless router location, I have to manually disconnect/connect and then do this again when I return to the access point area.

[Malies]

Has anybody a solution for this? Because I am having the exact same problem with my pavilion dv7 notebook with windows 7-64 bit.

[mmr0202]

Since HP support's "solution" was to perform a system recovery,which would cause me considerable lost time in restoring applications, I finally gave up and bought a D-Link USB network adaptor and bypassed the HP internal wireless device.

[Malies]

Thank you for replying so fast. How annoying that HP doesn't have a real solution - a system restore is not really an option for me too, since I also installed a lot of software, and I doubt it will even solve the problem...

[ArickF2]

Hi,

This looks like a issue that can be fixed easily. i have added a link below which will take you to a PDF document.  Please seach for (Sleep mode) and follow the steps provided.  You will need to change few settings.  This should fix the issue.

https://cdn.cnetcontent.com/1e/be/1ebefddb-9cf8-4cfc-89e5-0150e1978b11.pdf

Hope this Helps.

Please use the following Disclaimer while posting on HP Forum.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

[ArickF2]

Hi,

This looks like a issue with the settings.  Please follow the below steps

1) Press Windows Key + R and type devmgmt.msc in the Run dialog box to open Device Manager.

2)  In the Device Manager window, expand Network Adapters and look for your WiFi driver, do a right click over it, select Properties.

3. In the property sheet, switch to Power Management tab and uncheck the option Allow the computer to turn off this device to save power. Click OK

4) restart the machine to get your issue fixed.

Hope this Helps

Please use the following Disclaimer while posting on HP Forum.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

[Malies]

Hi Arick,

Thanks for taking the time to reply. This thread is five years old however and though I still have and use the laptop, I don't experience the problem anymore. I cannot remember how and when I solved the issue, but I notice the option 'Allow the computer to turn off this device to save power' is unchecked so that might have been the problem. Or not. I can't remember.

I do appreciate that you took the time to post a possible solution, even though it is a bit to late to find out if that was indeed what was causing the problem.

Kind regards, Marlies

[Duane_D]

Hello @Malies

@ArickF2

It is great to hear that a solution was found , even if you were not able to remmber how.  We appreciate the update after the years past.  We hope that you are stilla  continued valued customer of HP. 

Thank you for posting in this thread. Unfortunately, I have closed this thread to help keep comments current and up to date. If you have any additional information, we recommend edit or start a new post.
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