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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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If you right click and choose Update driver on the sm bus does it find anything?

 

You laptop has I think 2 USB 2.0 ports and 2 USB 3.0 ports.My guess is the USB 3.0 is what is not working.I have seen other reports of driver not working or even not available. I know some with similiar laptop, maybe I can get some help from him.

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Btw, can you post the hardware id of the USB from Device Manager? Right click,choose Properties.Go to Details tab and use the dropdown selector to choose hardware id. Post the top string of numbers.

 

Going to be offline for a bit, but be back later.

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Updating the SM bus driver doesnt work. Still no device driver found.

 

Here are the hardware ID's from both the SM bus and the USB controllers:

 

SM BUS: PCI\VEN_1022&DEV_780B&SUBSYS_3593103C&REV_13

 

USB CONTROLLER: PCI\VEN_1022&DEV_7812&SUBSYS_3593103C&REV_03

 

Hope these help.

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Applicatiebeheerder TOPDesk
Servicedesk Senior
Client Designer
HP Recommended

Ok, my last attempt for now_have some errands to get done but will be back later:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

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@ Mumbodog,

 

Already tried that one, doesnt do anything.

 

@ CheriIG

 

AWESOME ! Usb 3.0 controller are now installed and now all the usb ports work.

The only thing that remains is the SM bus controller driver.

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Applicatiebeheerder TOPDesk
Servicedesk Senior
Client Designer
HP Recommended

 

Great news on the USB 3.0! Now to get that pesky Sm bus driver. I am really stumped on that one.Usually the AMD graphics driver takes care of it...and where it doesn't the Southbridge does.:(

 

I have some queries sent out to a few members, hopefully Daniel_Potyrala will respond with something helpful.

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Hi,

Try something like this.

Uninstall current drivers for AMD Radeon HD graphic card.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install driver from here.

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@Daniel_Potyrala

 

Thanks for joining in! Hopefully this will be the magic driver he needs.;)

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well i did as proposed, uninstalled all the hd graphics drivers and installed the one posted. Those just installed the gpu's again but not the sm bus controller.

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Applicatiebeheerder TOPDesk
Servicedesk Senior
Client Designer
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