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- HP Community
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- Re: Battery Indicator shows 100% charged at all times
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02-29-2012 01:39 PM
My Pavilion dv4-2161nr battery indicator in bottom right hand corner of screen shows 100% charged at all times. When i am working on battery power only and I know the battery is discharging the indicator continues to show 100%. After a few hours of working, the laptop just shuts down. I am able to charge and work on battery power for a good period of time but indicator never changes. Also, when the battery is running on AC power with adaptor plugged in and the battery is in a recharging state it shows a full battery. Any help would be appreciated.
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Accepted Solutions
02-29-2012 01:57 PM
Hi,
First of all, shut down the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for 30 seconds.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the notebook down, unplug the AC Adapter, re-insert the battery and then start the notebook on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes and see if the charge level decreases as it should.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP
02-29-2012 01:57 PM
Hi,
First of all, shut down the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for 30 seconds.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the notebook down, unplug the AC Adapter, re-insert the battery and then start the notebook on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes and see if the charge level decreases as it should.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-02-2012 08:46 AM
Hi,
You're welcome and glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-28-2013 09:08 AM - last edited on 04-20-2016 10:00 AM by OscarFuentes
Hi cnoelleee23. What is the model number of your notebook? What version of windows is installed?
<How Do I Find My Notebook Model Number>: http://support.hp.com/us-en/document/c00033108
TwoPointOh
I work on behalf of HP
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10-29-2013 03:50 PM - last edited on 04-20-2016 10:03 AM by OscarFuentes
Hi Miraremon. If the fix above did not work, try this document to test and calibrate your Battery.
Testing and Calibrating the Battery (Windows 8):
http://support.hp.com/us-en/document/c03325217
TwoPointOh
I work on behalf of HP
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