HP G62 Bluetooth connectivity Problem

[salwlaw]

I just bought it today and my bluetooth doesn't work and i don't know how?

[afzalumair1]

i baught an HP G62-451TU with OS as DOS. i understand that drivers need to be installed. I picked up all the drivers and installed them. but problems with Bluetooth remain. 

Its never fully functional. the Broadcom driver is unable to detect my bluetooth and asks me to properly plug it in. (wierd)

the rail link driver worked, found my phone and other BT devices. but then again only file transfer was possible. 

i mean i couldnt pair it up with my cell phone's PC Suite niether can i use my phones Bluetooth remote control option.

Crux of the matter is that i cant get the Bluetooth of my Laptop to be fully functional as other BT's are. 

Please assist.

Thanks

[Bookworm]

Could you please tell me if you still have the problem salwlaw?

Can you also please tell me the Product number for your unit, I have put in a doc link in case you're not sure where to find it.

http://support.hp.com/us-en/document/c00033108

Thanks.

[ImranJahangir]

I am also facing same issue I have download driver from this link

ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50180.exe after downloading when I try to install these driver below mention error appear. Kindly help to resolve this issue

Thanks &  Regards,

Imran Jahangir

engr.imranj@gmail.com

[jezaaaaa]

hi

i have a problem with blutooth driver.i cant install broadcom blutooth driver.an error occured please turn on bluetooth device in oreder to continue installation.how and where can i turn on it.....

information about the laptop.hp g62 b08et

win7 ultimate

4gb ram   4cpu

1gb graphic card

2.53 ghz

[Bookworm]

To explore your various Bluetooth issues there are several things that come into play, you need to know which Notebook you have and the best way is to find your Product number, not the serial number, that’s private so don’t post it on here, you would have to give it to support if you contacted them.

Here’s a link to finding your product number.

http://support.hp.com/us-en/document/c00033108

One of the reasons it’s so important to know your product number is that HP can sell model numbers that sound the same but are different, so you may all have a G62 but you may all have different Notebooks.

They can also vary by region, as can support and some hardware and drivers.

Here is a link to the worldwide directory for HP support, you can pick the country/region you are in and get the support near you.

http://welcome.hp.com/country/us/en/wwcontact_us.html

And lastly I have posted a link to a document (yes it’s in English, sorry that’s all I read) on Bluetooth and Windows 7

Understanding Bluetooth Technology

http://support.hp.com/us-en/document/c01060335

If you’re having Bluetooth issues make sure you check to confirm your Notebook came with Bluetooth, not all do.

Read and follow the document on Bluetooth and Win 7.

Make sure you don’t just download a driver because someone else listed it, how do you know it’s for your Notebook?

Check via your product number and then go on-line in your region to find the latest correct drivers for your Notebook.

I also always recommend making sure you have the latest BIOS version as well, and that will be in the same list as the rest of the drivers for your unit.

If you’re still having problems then contact the technical support in your region and tell them what you’ve tried and have them troubleshoot with you.

You may also have to contact the manufacturer of the Bluetooth device.

That's another important place to search for an issue you may be having, manufacturers of devices also post updates and issues on their sites, like HP do.

Good Luck.

[jezaa]

hi 

I have problem with bluetooth.I changed operating system from win7 home basic to win7 ultimate.after that bluetooth was disappeared.an when I try to install  Broadcom 2070 Bluetooth driver (sp50180.exe) there was error.how nd where can I turn on bluetooth.I dont install it yet...

system information:Hp g62-bo8et...win7 ultimate-64-bit...

.

[sachetseth]

hi

i am using hp G62 laptop but iam unable to find bluetooth in it and if it has to be downloaded from where and how it has be be done.

thank you

[Sensation]

I too have bluetooth issue with my HP ~G62 a45SA it does not discover bluetooth enabled devices but my phone is able to discover my laptop, it asks to pair and generates a PIN~ Passkey then i get the error message than i entered the wrong PIN~Passkey any help welcome!!

[Sensation]

Hello have all the mods gone to sleep or what???? Hello anybody here!!!!