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- Re: HP probook 4530s missing base system device
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08-15-2011 11:27 PM
This is my 5th day since i bought this new HP probook 4530s [LH313EA#ABV] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named base system device, and i see the two bottoms of the wifi disable\enable and quick web are not lighting anymore after this install, the quick web bottom is not functional, and the wifi light is always off, please help me 🙂
The hardware Ids:
1- base system device
PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_167C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
2-base system device
PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_167C103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880
Solved! Go to Solution.
Accepted Solutions
08-16-2011 06:57 AM
Hi,
Download and install the Card Reader driver from the page on the link below.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-16-2011 06:55 AM
Hi:
Those device details you posted reveal you need your card reader drivers installed.
You may also have to install the quickweb software as well.
Is your wireless adapter present in the device manager?
Paul
08-16-2011 06:57 AM
Hi,
Download and install the Card Reader driver from the page on the link below.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-16-2011 08:05 AM - edited 08-16-2011 08:07 AM
First i wanna thank you for your help, ive downloaded and installed the two drivers, and i can say that the problem is solved now, but the bottoms still not functional, could you please help with that?
08-16-2011 08:44 AM
You're very welcome.
You can try to install the HP Quick Launch Buttons. I didn't see the driver on your PC's download page but you can try these from an HP 6930p:
Paul
08-16-2011 09:54 AM
Hi:
I see from your screen print you may need to load the Bluetooth software and driver for your PC.
If you know what mode bluetooth adapter you have (it may be part of the wireless card (Intel, Atheros or Realtek), you should download the software and driver for that.
I'm afraid since I do not own your model notebook I am not too familiar with other than the general items that usually need to be installed in order for it to work.
I don't know about the lighting issue -- how to make your WLAN light turn on. Does your wireless card work and connect to the internet?
Paul
12-22-2012 01:49 PM
@Dieygo wrote:This is my 5th day since i bought this new HP probook 4530s [LH313EA#ABV] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named base system device, and i see the two bottoms of the wifi disable\enable and quick web are not lighting anymore after this install, the quick web bottom is not functional, and the wifi light is always off, please help me 🙂
The hardware Ids:
1- base system device
PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_167C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
2-base system device
PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_167C103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880