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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I accidently bashed my hp compaq presario cq 61 earlier. Didn't knock it too hard but immediately after I had done so and turned my laptop on I was presented with a black screen that had the message:

 

Hard drive not exist

 

what should I do? I am lost without my laptop, completely lost.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You're welcome, glad it worked :generic:

 

All the best,

 

DP-K

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Windows Insider MVP

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8 REPLIES 8
HP Recommended

Hi,

 

I would try removing and then reseating your Hard Drive to see if this helps.

 

Although the machine in the following link is different from yours, the process of removing the Hard Drive is near enough identical.

 

Replacing HP Hard Drive

 

When you have reseated the drive, see if the notebook will now boot.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Had actually thought that this could be the case and went out to get myself a lovely new screwdriver case for the job in hand.

Came back and checked this forum. I have taken out the harddrive, given everything a bit of a blow and wipe and popped it back in. For now it seems to be working ok, succesfully booted into windows and seems to be running well. Now it is time to make a back up and change the bios to boot from cd so, if this happens again I can at least boot into ubuntu.

 

Thanks a lot for your useful video and suggestion. Kudos to you.

HP Recommended

Hi,

 

You're welcome, glad it worked :generic:

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

I have screwed up worse than ever! I installed ubuntu and removed windows without really thinking about what I was doing. I really want windows back but my machine didn't come with a disk windows was pre-installed.

Any suggestions you think might help this idiot out???

HP Recommended

Hi,

 

It's possible you still have the Recovery Partition on your Hard Drive so try tapping away at f11 as you start the notebook to see if this will launch.  If it does, you can use this to reinstall your Windows operating system.

 

If the above doesn't work, you can use the link below to order a replacement set of Recovery DVDs and use these to reinstall - there is a small fee for this.

 

HP Recovery DVDs

 

Hope this helps.

 

Best wishes,

 

DP-K

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Windows Insider MVP

HP Recommended

hi , i have same trouble on compaq presario CQ-42 , its appear 

" Boot Device not found Please install an operating system on your hard disk Hardisk - (3F0) " F2 System Diagnostics for more information, please visit: www.hp.com\go\techcenter\startup"

 

i try to fix it with F11 to recovery partition but not work , F10 with diagnostic also not helpfull , can you have all method to fix my laptop ?  please  i need it to work

HP Recommended

Hi,

 

Tap away at f2 as you start the notebook to enter the Diagnostic Menu.  Run all the test available on the Hard Drive and post back with details of the results.

 

Please also post back with the full Model No. or Part No. of your notebook and the operating system you are using.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Hi:

 

My HP G60-642NR notebook , product number:YK262UA#ABA does not start and presents the message: Hard drive not exist. I tried everything to it started but nothing has worked. Please help. Janze

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