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- Re: Hard drive test error #1- 07 fail
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07-07-2011 01:24 AM
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Accepted Solutions
07-07-2011 08:51 AM - last edited on 04-18-2016 01:13 PM by OscarFuentes
Hi,
If you have a set of Recovery Discs, you can quite happily use these to reinstall the operating system on the new Hard Drive. The same is true if you have the installation disc and activation key for MS Office.
If you haven't got your set of Recovery Discs, you can order a replacement set using the link below - these are around $16 in the US.
http://support.hp.com/us-en/document/c00810334
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-07-2011 08:51 AM - last edited on 04-18-2016 01:13 PM by OscarFuentes
Hi,
If you have a set of Recovery Discs, you can quite happily use these to reinstall the operating system on the new Hard Drive. The same is true if you have the installation disc and activation key for MS Office.
If you haven't got your set of Recovery Discs, you can order a replacement set using the link below - these are around $16 in the US.
http://support.hp.com/us-en/document/c00810334
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-08-2011 11:30 AM
07-08-2011 11:43 AM
Hi,
Thanks for replying - and updating me on the price of the recovery discs
Good to hear it's all working properly now.
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP