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- Re: High speed USB 2.0 port physical location
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02-28-2011 08:52 PM
I have an HP Pavillion dv6-3122us Notebook PC. I get messages when transfering files about the faster "High Speed USB 2.0 port". My user manual tells me that I have three ports, one of which is a 2.0 port but I am unable to tell which is the 2.0 port. Can anyone help me find the information on the location and identification of the usb ports?
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03-06-2011 08:04 PM
I just got offline with an HP tech rep and He told me that the high speed 2.0 port was, in fact, the eSATA/USB port.
With this port it gives me four ports and I would not have suspected that this was even a USB port as it looks slightly different than the usual USB ports. I pluged my Bluetooth adapter into this port and it is working just fine. I have not tried to transfer files with this port yet, except photos with bluetooth, but when I do I will be looking to see if I still get the same message while transfering. I doubt that I will. I believe that this question has been resolved and I will mark it as such My. thanks to all who responded.
03-01-2011 06:28 AM
I guess that you have all three ports USB 2.0. This message comes up when you have connected an usb device like an external hard drive to a usb hub. It means that you should use the laptop's usb port instead of a usb hub.
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03-05-2011 11:53 AM
I have this same issue with my computer, pavilion dv1659us notebook! I use my Blackberry Smartphone for tethering and once in awhile (not everytime), a message pops up that says "this device could perform faster" when I click on the message it brings up a list of USB ports but does not tell which one is a high speed port. I connect my phone directly to the front most port on the computer, not a hub.
Could this message be in error? I also run an external hard drive off one of the other ports and an optical mouse off the other and never get this message with any of the others!
I would like to see my internet connection run faster but I feel it may be a limitation of the phone rather than the connection to the computer.
What do you think?
03-06-2011 02:37 PM
I receive the same info, a list of ports but it doesn't tell me which is which. I really don't know where to go for the info. I attempted an online chat with an HP tech but I guess they were pretty busy, never got connected. I'll try again.
Thanks to all of you who have responded, we'll find the answer yet.
03-06-2011 08:04 PM
I just got offline with an HP tech rep and He told me that the high speed 2.0 port was, in fact, the eSATA/USB port.
With this port it gives me four ports and I would not have suspected that this was even a USB port as it looks slightly different than the usual USB ports. I pluged my Bluetooth adapter into this port and it is working just fine. I have not tried to transfer files with this port yet, except photos with bluetooth, but when I do I will be looking to see if I still get the same message while transfering. I doubt that I will. I believe that this question has been resolved and I will mark it as such My. thanks to all who responded.
11-30-2012 11:04 AM
go to Start
on search field type in: CMD > (right click) run as admin
>t(ype in): NET USER ADMINISTRATOR /ACTIVE:YES > ENTER
>go to shutdown options: LOGOFF
> remove all devices that is connected to your computer
> LOGON TO THE ADMINISTRATOR
> plug-in the device
> you will see this message : windows detected that the program is not running properly . Windows applied compatibility to computer.
> restart Kv and remove the device
> wait for 15 seconds and refresh your home screen
> then, insert the device
> kindly wait for the message to appear again
12-16-2013 02:06 PM - last edited on 04-20-2016 10:57 AM by OscarFuentes
Hello sevenstars. Usually, a USB 3.0 port contains a blue tinge inside the port. Otherwise, and unless specified differently, it is a USB 2.0 port. For a more thorough analysis, I would need the model number of the computer. If you require assistance locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108
Let me know if this helps.
Mario