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‎09-09-2011 05:05 AM

HP Recommended

How can I identify which drivers to download for my laptop?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2013 04:16 PM - last edited on ‎02-23-2017 07:52 PM by HP Administrator

HP Recommended

Hi

 

Download software and drivers

Use the following steps to download drivers, software, and updates from HP or from Microsoft using Windows Update.
Click the heading or accompanying plus (+) sign to expand the information.

 

hide
Download software and drivers from HP
HP provides many free software and driver downloads. Use the steps below to download updates and drivers from HP:
  2. Type your product number in the text field, then click Next . If you don't know your product number, you can use the Guide to finding your product number links following the text field.
    Figure 1: Type your product number
    Enter your product number
  3. If you have a notebook computer and would like to install all out-of-date and missing drivers and software, click Check Now under Let HP recommend and then follow the on-screen instructions to install all updates.
    Figure 2: Let HP recommend (notebook computers)
    Let HP recommend drivers and software for notebook computers
    If you have a desktop computer , or if you have a notebook computer and want to install only selected updates, select the operating system (such as Microsoft Windows 7 (64-bit)) that is being used on your computer, and then click Next .
    Figure 3: Select your operating system
    Select your operating system
    The Web page lists the available software and driver categories.
    NOTE:If the operating system that you need is not listed, software and driver downloads are not available from HP at this time. You can check the manufacturer's Web site for software and drivers.
  4. Click the plus (+) sign next to a category or double-click the category name to open it.
    Figure 4: Select a download
    Select a download
    IMPORTANT: If you see more than one download available for a component (such as several DVD firmware updates), you need to identify which component is installed in your computer and download the appropriate file. To find the name of a component, go to Device Managerand click the plus sign (+ ) next to the category (for example, DVD/CD ROM drives ). The component’s original manufacturer name is listed within the category. Use this information to identify the download needed for your product.
    NOTE:If a specific software or driver update is not listed on the Web page, the original software that is already on the computer might be the latest version available.
  5. Click More Details or click the title of the download to get more information about the download.
    Figure 5: More Details
    Click the title of the download or click More Details
  6. Review the information in the Overview and System Requirements tabs, read the download instructions in the How to Install tab, then clickDownload .
    Figure 6: Download options and information
    Download options and information
  7. Depending on your browser, use one of the following methods to download and install:
     
  8. In Internet Explorer, a Security Warning displays asking if you want to run or save the file. If you select Run , it will automatically download and start the installation. If you select Save , it will download the file to your computer and you can open the file at a later time. It is important to remember where you save the file so that you can open it later.
  9. In Mozilla Firefox, click Save File . The file downloads and a Downloads window opens. When the download is complete, double-click the file in the Downloads window.
  10. Follow the instructions to install the software or driver.
Let us know how it goes!

"I work for HP."
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Regards
Manjunath

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32 REPLIES 32

‎09-09-2011 05:11 AM

HP Recommended

Hi,

 

Post back with the following information.

 

1.  The full Model No. and Part No. of your notebook ( from the service tag underneath your machine ).

 

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

‎09-09-2011 05:22 AM

HP Recommended

Model Number is : HP630U5241 and I am using Windows 7 Ultimate operating system.

‎09-09-2011 05:53 AM - last edited on ‎04-18-2016 02:18 PM by HP Administrator

HP Recommended

Hi,

 

That number does not appear to locate any models, try posting the Part No. - see the guide below.

 

http://support.hp.com/us-en/document/c00033108

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎09-09-2011 07:10 AM

HP Recommended

I am not very sure about this because I can not see any tag at bottom of my laptop. I hope this is the number you are asking for 5CB11913KF. Sorry I am a novise at this please bear with me.

‎09-09-2011 07:20 AM

HP Recommended
How old is your laptop? The tag must have been peeled off by someone. Check if hp support assistance tool is installed. You can get the detailed information on how to check from the link in previous post. Was the OS preloaded?

‎09-09-2011 07:42 AM

HP Recommended

Hi:

 

Do you have the HP 630 business notebook?

 

Below is the link to the support and driver page. If the picture looks like the notebook you have, just click on the Download drivers and software and select the operating system you are running to obtain the drivers.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&taskId=&prodSeriesId=5086782...

 

Paul

 

 

‎09-13-2012 02:05 PM

HP Recommended

i m using hp probook 4520s with 64 bit operating sys and win 7 and i need to install my wifi driver 

and i dont knw which is suitable driver for my laptop i hv tried several drivers bt they r not matched with my 

laptop plz let me knw which is the perfect driver for my device and where it can b downloaded

‎09-13-2012 03:19 PM

HP Recommended

Hi, safpak:

 

Go to the device manager, and click on the item labeled Network Controller with the little yellow ! mark.

 

Then please read the info at the link below on how to find the hardware ID for a device.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

 

Once you find, it post it and I will post the link to the driver you need.

 

Paul

‎11-26-2012 04:17 PM

HP Recommended

I am also having trouble locating the driver for my network controller. My Lap top is an HP 2000-355DX.

The Hardware ID for the Network Controller:

 

PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00
PCI\VEN_1814&DEV_5390&SUBSYS_1636103C
PCI\VEN_1814&DEV_5390&CC_028000
PCI\VEN_1814&DEV_5390&CC_0280

 

Any help would be very much appreciated.

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