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- Re: get back the original windows 7 home premium
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08-12-2011 07:20 PM - last edited on 10-06-2011 01:58 PM by K_Saurabh
I formatted my hp dv6-3190ee laptop. the original windows 7 home premium is deleted. can i get it back.
Please help!!! It has Pre-installed operating system, Windows 7 Home premium. I didnt making a backup Disk. Unfortunately a virus or some type of programme invaded and the whole window corrupted in few seconds. I tried my best to restore windows using Acer e-recovery manager first by restoring them to an earlier point but that didn’t work. Later I tried to use system image I’d already made but same problem was there. Getting freaked out, I restored windows to factory settings but it was really dis-hearting to see that an error occurred so windows could n’t be restored to factory settings. So I’ve to install a pirated version of windows 7 ultimate. Now… please tell me that is there any way to restore original windows 7 in my laptop. I’ve heard that there is a recovery disc for my laptop provided by hp from which I can restore Windows. Is this true? As I’ve formatted the windows and also deleted the backup I’ve created earlier. Is there any Re-installation CD/DVD which hp provides? And Drivers Disc as well?? If is there any, how can I get? Please help me.
thanks
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08-12-2011 07:51 PM
No, unfortunately, you will have to physically order the discs.
Here is a link for W7, if you download the exact same version you were running you can install it as trial and use you product key on the underside of the laptop, but you will have to physically install all your drivers for your specific model. Right click on computer and go to properties. On the bottom of that page you will find an option that says "Change Product Key" this will give you the option to enter you OEM key. This is perfectly legal, but as a I said it has to be the exact same version the computer was shipped with.
There are 32 and 64 bit versions available, make sure to get the right one.
08-12-2011 07:38 PM - last edited on 04-18-2016 01:23 PM by OscarFuentes
Yes HP does provide recovery discs at a minimal cost.
http://support.hp.com/us-en/document/c00810334
Follow the link for you country, your model number ends in "ee", so I am guessing that you are from the UK or Ireland ?
08-12-2011 07:51 PM
No, unfortunately, you will have to physically order the discs.
Here is a link for W7, if you download the exact same version you were running you can install it as trial and use you product key on the underside of the laptop, but you will have to physically install all your drivers for your specific model. Right click on computer and go to properties. On the bottom of that page you will find an option that says "Change Product Key" this will give you the option to enter you OEM key. This is perfectly legal, but as a I said it has to be the exact same version the computer was shipped with.
There are 32 and 64 bit versions available, make sure to get the right one.
08-12-2011 07:59 PM
fortunately I've got a copy of all the drivers.
one last thing .you mean if it was Windows 7 Home Premium x64 (64-bit) i have to download this version and use the product key tha was sealed with my laptop to activate it?
thanks
08-12-2011 09:58 PM
I have the same problem as well I was playin a game till 5 in the morn nothing was wrong during the shutdown but when I woke up to use it for my project everything was empty so they told me to replace the harddrive and I did and right now im using a pirated windows ultimate and as you see I have no drivers software from before just to be sure meaning like sorftware updates for hardware right? such as my mouse touch pad etc. because I cant scroll with it
08-12-2011 10:53 PM - edited 08-12-2011 10:55 PM
@ aman4d
Yes the Microsoft W7 product key, here in Canada they are not sealed, but just a sticker on the bottom of the laptop and if you machine was shipped with W7 Home Premium 64 bit, then that's the one to use.
08-12-2011 11:00 PM
@ jlo2023
Go to your support page by entering your model number here.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
I am just sort of guessing, but it's usually "Synaptics Touch Pad Driver".