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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
vino_sn84
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Message 1 of 21
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Solved!

I can't turn off my Hp touchpad, the usual way turn off is not working.

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Hi Guys, I can't turn off my Hp touch pad. the normal way of shut down is not working. I bought 5 days back. its a brand new, Once I keep pressing the power button it show the feature to shut down, I tried more that 10 times. the pop up screen for shutdown is not showing.

1 ACCEPTED SOLUTION

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CherylG
Level 17
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Message 3 of 21
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To get it shut down (which you will need before starting a reinstall) you can also tap the up arrow icon in the lower right corner to open Launcher. Once it opens, go to Settings tab.Click to open 'Device Info'.At the bottom of the window click to open 'Reset Options'. 'Shut down' should be the second choice there. Hopefully that will work for you.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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erico
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Message 2 of 21
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Welcome to the HP Forum! 🙂


@vino_sn84 wrote:

Hi Guys, I can't turn off my Hp touch pad. the normal way of shut down is not working. I bought 5 days back. its a brand new, Once I keep pressing the power button it show the feature to shut down, I tried more that 10 times. the pop up screen for shutdown is not showing.


I suggest that you download  HP WebOS doctor and reinstall the operating system. Tether your tablet to your computer and reinstall webOS.

 

Here is a link to the web support portal for the HP Touchpad. Here is a link to  worldwideHP WebOS support.


Kind regards,
erico

Don't forget to click on the green Accept as Solution button if I helped you solve your issue.
Click on the Yes button if my assistance was helpful and you would like to say thanks!
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CherylG
Level 17
44,714 9,362 3,357 14,327
Message 3 of 21
Flag Post
HP Recommended

To get it shut down (which you will need before starting a reinstall) you can also tap the up arrow icon in the lower right corner to open Launcher. Once it opens, go to Settings tab.Click to open 'Device Info'.At the bottom of the window click to open 'Reset Options'. 'Shut down' should be the second choice there. Hopefully that will work for you.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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samta
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Message 4 of 21
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Thanks a lot!!

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gcbakop
Level 2
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Message 5 of 21
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I had the same problem, out of nowhere.

My dv6 has an orange light at the upper left corner, you tap it twice it went off (pad ON), you tap it again twice and  it went on (pad OFF).

All of a sudden the light went off and stayed off!

After reading blogs and trying all the simple solutions I could think of, I decided to reinstall the driver for the silly thing...

Control Panel/Mouse/Hardware - Select the Pad and then hit Properties. Select the Drivers tab. If your driver is out of date or messed up like mine was, the button "Update Driver..." is clickable.

Upgrade the driver, restart the 'puter and the orange light is on or off as you want it!

 

Very easy solution...if that solves your problem - as it did solve it on my HP dv6 🙂

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boateak
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Message 6 of 21
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message 3 of 6 works easy peasy... and afterwards it resets the on/off button to work again. thank you

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gcbakop
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Message 7 of 21
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@boateak wrote:

message 3 of 6 works easy peasy... and afterwards it resets the on/off button to work again. thank you


@boateak

Can you please tell whose answer solved the problem for you?

 

By the "answerer's" name?

 

Thank you!

 

gcbakop

 

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addyjava
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Message 8 of 21
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perfect solution to the no shutdown problem !

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gcbakop
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Message 9 of 21
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@addyjava

 

Just being curious (I don't win any prizes 😉

Which of the listed solutions worked for you?

If you can point to it, by the writers "name"?

Thank you!

 

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crystalg
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Message 10 of 21
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Hi there. I do not know how to turn off my HP touchpad. Can someone enlighen me?  Thanks!  Crystalg

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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