• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

USB\VID_03F0&PID_171D&REV_0100

USB\VID_03F0&PID_171D

HP Recommended

how can i find the proudct numer and system num can u tell me plz

HP Recommended

BTH\MS_BTHBRB

HP Recommended

Broadcom

HP Recommended

help me

HP Recommended

Please try the following softpaqs. Any one of the following should work for bluetooth:

 

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44774.exe
ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53262.exe
ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52850.exe
ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52533.exe

 

If none of these work, please provide the model number. Refer the following weblink for procedure:

http://support.hp.com/us-en/document/c00033108

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

p/n RY 696EA#UUG which one now i download these ur links

HP Recommended

The first link should work...if it does not work, please let me know. You do not need to try the other ones...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

m/n is dv9253ea

HP Recommended

before the install is i uninstall perivous driver

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.