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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-21-2016 02:03 PM

HP Recommended
Product: Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

My Notebook will not start, what can do?

I am an HP employee
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2016 02:05 PM - last edited on ‎09-19-2023 07:05 AM by

HP Recommended

Hey,

 

A good thing to try first is a hard reset of the computer.  The steps are different depending on if your battery is removable or not.  See HP Notebook PCs - Computer Does Not Start (Windows 10) , for steps and videos that cover this easy first step.

 

If you are still having boot problems walk through the steps in the online troubleshooting  here.

 

 

-wes


I am an HP employee.

View solution in original post

1 REPLY 1

‎07-21-2016 02:05 PM - last edited on ‎09-19-2023 07:05 AM by

HP Recommended

Hey,

 

A good thing to try first is a hard reset of the computer.  The steps are different depending on if your battery is removable or not.  See HP Notebook PCs - Computer Does Not Start (Windows 10) , for steps and videos that cover this easy first step.

 

If you are still having boot problems walk through the steps in the online troubleshooting  here.

 

 

-wes


I am an HP employee.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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