Screen has vertical lines

[overthetop123]

I have a HP G61-632NR Notebook that is about two years old and about 3 months ago the screen went totally out on me.  I had a problem when it was in warranty and I think it all has something to do with each other.  When I first sent it in I was having problems out of the screen.  Any suggestions?  I went out and bought another regular screen and it works fine on it but I would like to have my screen back.  I have done a system recovery on it and it doesn't help.  

[meredilse]

Vertical lines could be a sign that there is something going on with the cable to your LCD display, or even the display itself.  Because the port is is putting out a fine display on an external monitor it rules out the graphics card.

Your best bet is to contact HP support and see about setting up a repair on the system. 

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Though I work for HP, the advice given is my own.

[overthetop123]

Sorry I meant horizontal lines.

[meredilse]

Either vertical or horizontal, provided it doesn't look like ink blots or waves of color as the examples show in the linked document, you're looking a problem with the LCD itself or the cable. 

Ink blot type images are indicative of a cracked display panel rather than anything else.

Display Issues

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Though I work for HP, I express my own opnions.

[overthetop123]

It doesn't have ink spots.  If it was the cable would I be able to watch it on another screen?

[meredilse · Accepted solution]

you would be able to see everything fine on another moniter because the cable is going to the LCD.  you can have the LCD go out and still have a great picture on an external screen. 

I would contact HP support, tell them you've got a screen wtih horizontal lines and get it sent in.  Chances are it is the screen itself having issues. 

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Though I work for HP, the opinions are mine 🙂

[overthetop123]

Okay thanks