Technical information; ***STOP: 0X0000007B (0XF78D663C, 0XC0000034, 0X00000000, 0X00000000)

[SunilShanBhog]

A problem has been detected and windows has been shut down to prevent damage to your computer.  If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: check for viruses on your computer. Remove any newly installed hard drives or hard controllers. Check yur hard drive to make sure it is properly configured and terminated. Run CHDSL F to check for hard drive corruption, and then restart your computer. Technical information; ***STOP: 0X0000007B (0XF78D663C, 0XC0000034, 0X00000000, 0X00000000)

[Neptus]

Sounds like a rough time, can i get the product number and tell me what OS you're using.

[richardalbert]

I have a Presario CQ61 notebook in which the hard disc completely failed. I have replaced this by a near equivalent and checked it using the long test program. Then I attempted to load my XP operating system from a CD. The various programs loaded with names appearing on lower screen but when it came to start the process of building the XP, a blue screen  state indicated the following error code

STOP: 0X0000007B (0XF78D663C, 0XC0000034,0X00000000, 0X00000000) 

I have not attempted to change the BIOS state

Do hope that someone can suggest a solution

Richard 

[richardalbert]

It has been suggested that I alter the SATA settings in the BIOS but in my version F20 there is no advanced option.

[AxshunJaxun]

Hey Richard, 

I'm sorry you're running into  this issue with reinstalling XP. I want to see what drivers are available for your specific model. There could be a resolution within the drivers.

Which CQ61 do you have? You can find your full model name on the bottom of the computer (could be inside the battery compart....

I'll keep an eye out for your reply

[richardalbert]

Dear Axshun,

              Many thanks for picking up my problem. The model number for the Presario is CQ61 417EZ . The machine was dumped on the table in Oxford by my Grandson who purchased the kit in Switzerland where he lives. He couldn't remember whether he had the recovery discs at home. I first tried to run the hard drive tests which wouldn't even start and I replaced the drive. The original drive was a Hitachi 500Gb and I could not read anything on that disc using my main machine and a SATA interface.

I then tried to load my XP operating system and the disc booted correctly and carried out the initial loading of the programs but when it attempted to start the installation then I got a Blue Screen and the  STOP: 0X0000007B (0XF78D663C, 0XC0000034, 0X00000000, 0X00000000) warning.

I've already told my Grandson that he can say goodbye to anything he had on the drive but I should like to get him started again even if its as ancient as XP. I think he was running Windows 7

Best wishes,

Richard

[AxshunJaxun · Accepted solution]

I see. Ok so this machine originally came with Windows 7. It looks like the 7B error is associated with either a corrupt installation or corrupt file on the disc (resulting in a corrupt installation). According to Microsoft's Developer Network Library  the required hard drive interface drivers are not present. 

You can actually put Windows 7 back on the computer rather easily even if you don't have a disc. Check first, to see if you can still read the Microsoft Windows Product Key label on the bottom on the computer. If you can, you can download a copy of the Windows 7 image from here. You can then burn a bootable disc using ImgBurn (burn at the slowest speed possible). Use the product key from the bottom of the computer to reinstall Windows 7. Let me know what results you get with that. 

Also, unfortunately, it is too late now since the XP installation has already written over the data that was on the hard drive, but you can usually pull data from a non-booting/damaged drive using a Live CD. Take a look at this link for more information on using Knoppix to pull information from a hard drive that won't load Windows.

Hope this information helps! I'll keep an eye out for your reply 🙂

[richardalbert]

That was great advice Axshun particularly the second paragraph. I hadn't realised it was possible to download a replacement copy of Win 7 using the customer code number. Fortunately the label is quite clear.

My only reason for loading XL was because it's the OS system i like but I now remember the struggle to collect drivers when I needed to 'upgrade' from Vista on my desktop..

I shall let you know how the operation goes

Many thanks

Richard

[AxshunJaxun]

Great to hear that you can still read the label! One thing to keep in mind for after Windows is reinstalled: the image of Window available on that link that I provided, is a retail copy vs. an HP OEM copy. The only difference there is that an HP OEM copy would come with (original version) drivers pre-installed. So you'll have to go to the 

Compaq Presario CQ61-417EZ Driver Page

to get the drivers. Though, even with an HP OEM copy, those pre-installed drivers would be original versions and you'd still have to go to the Driver Page to update the original version drivers to the latest, greatest versions.

My main focus still though, is that you don't get the 7B error code with a Windows 7 installation, so I'm looking forward to seeing the results 🙂

[richardalbert]

Many thanks Axshun for your advice it has certainly cured the 07B problem. Unfortunately at the end of loading the OS into my Presario is called for the key word but when I entered this from my label which is quite clear the program refused to accept it. I am able to start and run the laptop but it reminds me that my copy is illegal.

I wondered whether the original OS system had been in a 64 bit format and so I created a second bootable disc but so far I have been unable to get it loaded.

Is it possible to determine the original format 32 or 64 by looking at the label codes? I've set them out below just in case you might be able to decode whether the original was a 32 or 64 bit OS ? 

Richard