-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Notebooks Archive
- Re: Where is the Command Prompt on startup menu on HP Envy 1...
Create an account on the HP Community to personalize your profile and ask a question
01-10-2012 06:49 AM
I'm running Windows 7 on HP Envy 14 and I need to boot from my recovery disk. I can get to the startup menu via pressing ESC but I need to select the command prompt to enter some commands and I don't see Command Prompt in any of the available options on the startup menu.
Please, will someone help? Thanks!
Solved! Go to Solution.
Accepted Solutions
01-10-2012 09:17 AM
DP-K,
I found what I was doing wrong with the boot, and definitely saw the screen you attached and the command prompt. Thank you for responding so quickly and attaching the screen shot so that I knew what I was supposed to be seeing.
Have a great day.
01-10-2012 07:07 AM
Hi,
Tap away at f8 as you start the notebook to enter Windows Recovery Console and you should see an option to choose the command prompt here.
Another option is to access the command prompt by booting from a Windows 7 Rescue CD.
If you don't already have one, use another PC to create a Windows 7 Recovery CD. Download the relevant ISO from the links below.
You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, or if you already have this, insert the CD and restart to boot from it.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-10-2012 08:05 AM - edited 01-10-2012 08:10 AM
Hi,
Strange, you're not seeing a menu like the one Here?
Try pressing f10 at the first screen.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-10-2012 09:17 AM
DP-K,
I found what I was doing wrong with the boot, and definitely saw the screen you attached and the command prompt. Thank you for responding so quickly and attaching the screen shot so that I knew what I was supposed to be seeing.
Have a great day.
01-10-2012 10:19 AM
Hi,
You're welcome, glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP