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- HP Community
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- Re: Wireless Module not found (701)
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06-23-2011 03:19 PM
I'm experiencing this same problem.
Dropped my laptop, nothing broke, but now my wireless adapter is missing and can't be found in the device manager or in the wireless connections screen.
My wireless button is orange instead of its normal blue light and clicking it doesn't change it to the blue light.
All that is showing in the Network Adapter of my Device Manager is my ethernet (Realtek RTL8102E/8103E Family PCI) and not my Wireless LAN which used to show.
The wireless adapter is also not found in the Control Panel --->Mobile PC--->Adjust Commonly Used Mobility Settings. HP Network Assistant also doesn't work, which I also uninstalled and reinstalled.
At the start up screen, I receive a notice that Wireless Module is not found.
1) Updated to the latest BIOS version
2) Made sure the Wireless LAN is enabled in the BIOS screen
3) Ensured that there weren't any errors in the Network Adapter in the Device Manager
4) Sleep mode disabled in Power Management in Device Manager
5) Downloaded wireless adapter driver updates
6) System Restore to a previously working condition.
7) Opened the back of the computer where the wireless module is and reseated it just in case it shifted out of place when the laptop dropped. I did this by unscrewing the wireless module and putting it back into position.
😎 Hard reset
I did all of this and my wireless adapter is still not found. If it was showing up then at least I can enable it if it had become disabled, but this is not even the case. On the exterior, nothing is broken. So I'm clueless on what to do.
Please, please, please help. My model # is HP G60-230US
07-24-2011 04:30 PM - edited 07-24-2011 04:47 PM
This says solved but its not working for me. I tried all 3 of the "solutions" with no luck. Than I called HP support and was treated like crap by Arbin Rai, who also refused to transfer me to his supervisor.
I am 19 days out of warrantee and I cant get help on a KNOW issue.
All I know is this is the last HP I let anyone in my family buy. Hello Apple.
If this problem has any other solutions can anyone give me a heads up. Thanks a TON!!
08-07-2011 06:41 PM
Hi guys,
I have a Pavilion dv6-2155dx also and have been having this “Wireless Module Not Found” problem.
This “Power Drain” procedure used to solve the problem at the beginning, but after a few days it was not solving it every time.
I have then bought a generic Wi-Fi USB adapter, but my laptop didn’t recognize neither this adapter nor the driver’s CD that came together.
After trying to use my adapter without success I’ve discovered that the “Power Drain” procedure still works, but every time my computer goes on stand by mode I need to do the “Power Drain” again and again.
Does somebody have a tip or trick to bypass this problem?
Thanks a lot!
Wagner
03-07-2012 05:23 AM
Hi Cyclops,
I receive the same error message on boot up of my system, I followed the procedures you posted earlier but I still have the same problem. My machine is HP PRobook 4320s running windows 7 professional
Thanks