how do i restore audio sound back on my hp laptop?

[bbvonny92]

I need to know how to restore audio sound back to my laptop. I can hear a thing such as music, video etc. Please help me !! =(

[banhien]

Hi,

Please enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

[ColeMaresca]

so i think i accidentially deleted the option i need to get sound back, how do I get it back? the only option i have right now is my HDMI cord and it doesnt even work, but i dont care about that, I just need the computer speakers to work.

[Cloud_Strider]

@ColeMaresca,

What is the model of the notebook?
NOTE: Do not provide the serial number.

Go to Start, Control Panel, Hardware and Sound, and open Sound.

Right-click the device area and select show disconnected and inactive devices.
Did anything show in the list?


Go to Start, right-click Computer, select manage, and select device manager on the left.

Expand sound, video and game controllers. Is the sound card listed here? If so, open it and let me know the status message it has.
Also, were there any unknown devices listed? If so, did any of them identify as a sound card?

[TinRoño]

It says that the device is working properly but my HP laptop still has no sounds 😞 I've been frustrated for three days now. Please help me.

[NikkiWall]

I am having the EXACT same problem. It started yesterday afternoon in the middle of using my laptop. All I was doing was using facebook and suddenly the sound stopped working. Nothing I've been able to find on the forums is fixing it and I've even rolled back, etc. I HAVE TO get this fixed because of work. Please help!!

[AttackofZaq]

Hello NikkiWall.  I understand you've lost sound on your notebook.

Which notebook do you own?  If you could provide the product number that would be very helpful for locating specific software for your notebook.  If you're unsure where this is located take a look here.

Is the device still listed in Device Manager?  If so you should try removing the driver and allowing Windows to reinstall it.

1. Click Start, type "Device Manager," and press Enter.
2. Expand the "Sound, video, and game controllers" section.
3. Right click on your sound device select "Uninstall."  If prompted remove the driver only.
4. Reboot your notebook.  When Windows loads it will reinstall the driver.
5. Verify whether your sound has returned and post the result.

I hope you have a great day!

[drumsy]

Thank You

[rcoste]

I have tried various steps to get sound on my HP laptop but no joy.

Please help.

Regards

rcoste

[npw05001]

Hello rcoste,

I see that you are having problems with the sound on your HP computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

How long have you had problems with the sound? Are you getting any error messages?