network controller driver not found and wi-fi doesn`t work???i have an cq57-383sq.please help

[Alecu]

Hello

I have an Presario CQ57-383SQ and in device manager, network controller has no driver and i can`t find it and my WI-FI doesn`t work it shows that is disabled from device manager i thins it is because of the network controller driver. PLEASE HELP

And one more....PCI device has no driver and i dont know where to find it.

THANKS

[Paul_Tikkanen]

Hi:

Please click on each missing device in the device manager.

Then click on the details tab.  If you are running Vista or Windows 7, select the second item (Hardware ID's) in the Properties drop down list.

Post the top string of characters you see in the window. Those will ID the type and model of the devices and I can send you the link to the drivers.

Also please let me know what OS you need the drivers for and if it is 32 or 64 bit.

Paul

[Alecu]

Thank very much Paul for the help but in time i resolved the problems and found the drivers....now is working great. Thanks a lot for the support.

Have a nice day.

[adrian9696]

hi...i need help

today i bought a hp presario cq57-383sq.I have installed win 7 32b but i have the same problem...i can not found wi fi and another conection to the internet...i tried what you explained on forum but i receive the error ''this version does not support windows vista'' but i have instaled win 7 32b...i'm verry sad plz help me...

http://www.freeimagehosting.net/01748

[Paul_Tikkanen]

Hi:

I am not at a PC where I can open the link you posted.

Please just copy and paste those hardware ID strings, and I can see what drivers you need.

Windows 7 will let you right click on them, and copy and paste them to your reply.

Paul

[adrian9696]

ethernet

PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

pci device

PCI\VEN_10EC&DEV_5209&SUBSYS_3672103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_3672103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

pci simple comunications

PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

sm bus controller

PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

are these the id strings?

[Paul_Tikkanen · Accepted solution]

Hi:

Those ID's were exactly what I needed...

First install the chipset driver and reboot. That should take care of the SM Bus Controller.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-98379-1&cc=us&dlc=en&lc=en&...=

The first string you posted is the Realtek wired network adapter:

This should be the driver for it.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93650-1&cc=us&dlc=en&lc=en&...=

The next one is the Realtek card reader...

This should be the driver for it.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93202-1&cc=us&dlc=en&lc=en&...=

The last one is the IMEI which the link below should be the driver you need.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Paul

[adrian9696]

intel pci to pcmcia bridge
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

i forgot this i'm so sorry

[Paul_Tikkanen]

Hi:

All that comes up is the Realtek wired NIC, which is the driver I posted above.

Those are the same hardware ID's as you posted for the ethernet.

Are you sure that is what is showing under that intel pci to pcmcia bridge?

If so, I have no idea what that could be.

Paul

[adrian9696]

thx verrrry verrrrry much!you're the best!have you yahoo?