• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello

 

I have an Presario CQ57-383SQ and in device manager, network controller has no driver and i can`t find it and my WI-FI doesn`t work it shows that is disabled from device manager i thins it is because of the network controller driver. PLEASE HELP

 

And one more....PCI device has no driver and i dont know where to find it.

 

THANKS

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Those ID's were exactly what I needed...

 

First install the chipset driver and reboot. That should take care of the SM Bus Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-98379-1&cc=us&dlc=en&lc=en&...=

 

The first string you posted is the Realtek wired network adapter:

 

This should be the driver for it.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93650-1&cc=us&dlc=en&lc=en&...=

 

The next one is the Realtek card reader...

 

This should be the driver for it.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93202-1&cc=us&dlc=en&lc=en&...=

 

The last one is the IMEI which the link below should be the driver you need.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

View solution in original post

166 REPLIES 166
HP Recommended

Hi:

 

Please click on each missing device in the device manager.

 

Then click on the details tab.  If you are running Vista or Windows 7, select the second item (Hardware ID's) in the Properties drop down list.

 

Post the top string of characters you see in the window. Those will ID the type and model of the devices and I can send you the link to the drivers.

 

Also please let me know what OS you need the drivers for and if it is 32 or 64 bit.

 

Paul

HP Recommended

Thank very much Paul for the help but in time i resolved the problems and found the drivers....now is working great. Thanks a lot for the support.

 

Have a nice day.

HP Recommended

hi...i need help

today i bought a hp presario cq57-383sq.I have installed win 7 32b but i have the same problem...i can not found wi fi and another conection to the internet...i tried what you explained on forum but i receive the error ''this version does not support windows vista'' but i have instaled win 7 32b...i'm verry sad plz help me...

 

http://www.freeimagehosting.net/01748

HP Recommended

Hi:

 

I am not at a PC where I can open the link you posted.

 

Please just copy and paste those hardware ID strings, and I can see what drivers you need.

 

Windows 7 will let you right click on them, and copy and paste them to your reply.

 

Paul

HP Recommended

ethernet

PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

pci device

PCI\VEN_10EC&DEV_5209&SUBSYS_3672103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_3672103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

pci simple comunications

PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

sm bus controller

PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

are these the id strings?

 

HP Recommended

Hi:

 

Those ID's were exactly what I needed...

 

First install the chipset driver and reboot. That should take care of the SM Bus Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-98379-1&cc=us&dlc=en&lc=en&...=

 

The first string you posted is the Realtek wired network adapter:

 

This should be the driver for it.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93650-1&cc=us&dlc=en&lc=en&...=

 

The next one is the Realtek card reader...

 

This should be the driver for it.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93202-1&cc=us&dlc=en&lc=en&...=

 

The last one is the IMEI which the link below should be the driver you need.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

HP Recommended

intel pci to pcmcia bridge
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_3672103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

i forgot this i'm so sorry

HP Recommended

Hi:

 

All that comes up is the Realtek wired NIC, which is the driver I posted above.

 

Those are the same hardware ID's as you posted for the ethernet.

 

Are you sure that is what is showing under that intel pci to pcmcia bridge?

 

If so, I have no idea what that could be.

 

Paul

 

 

HP Recommended
thx verrrry verrrrry much!you're the best!have you yahoo?
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.