• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-22-2011 09:29 AM

HP Recommended

My DVT3 laptop touchpad surface seems to be flaking off.  what can i do about it?  the laptop is two years old.

5 REPLIES 5

‎08-22-2011 11:46 PM

HP Recommended

Could you please post complete product/model number of your Notebook so that we could help you Also Is it the paint on touchpad flaking off and could you upload a picture of Notebook touchpad which could be more informative. 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

‎08-23-2011 07:49 AM

HP Recommended

the laptop is a DVT3 - 2000.   

 

it appears the paint is flaking, it's not something that's sitting on the surface.  the spot is circular, just below the touchpad light.  thanks!

 

 

 

‎08-23-2011 12:35 PM - edited ‎08-23-2011 12:36 PM

HP Recommended

Its  HP Pavilion dv3t-2000 CTO Notebook right ? The Service manual can be found here and in order to have your issue sorted out , you need to replace Top Cover (5) of the Notebook which is shown in picture below.

 

top cover.PNG

 

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

‎08-23-2011 02:25 PM

HP Recommended

well, unless hp is willing to replace it for me because it's a known defect, i'm not fooling with it.  thanks for the information, i appreciate your quick responses!

‎08-23-2011 04:51 PM

HP Recommended

This is a peer to peer forum and members over here help each other voluntarily . Please refer below link in order to Contact HP

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.