• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
author
HP Stream 14-cb0xx Can't Reset - No Disk Space

If you areattempting a factory reset on an HP Stream 14-cb0xx receive an error indicating there is not enough disk space to ...

author
HP Pavilion 14 Notebook PC - SMART Check: Failed

The HP PC Hardware Diagnostics System Check reports “SMART Check: Failed” on an HP Pavilion 14 Notebook PC running Windows 1...

author
HP 250 G3 Notebook PC - Replacement of Module Ralink RT3290 Wireless Card

The HP 250 G3 Notebook PC may want to replace the Ralink RT3290 802.11bgn Wi‑Fi/Bluetooth module due to Bluetooth issues, wi...

author
Realtek Semiconductor Corp. Extension 6.0.9652.1 Fails with Error 0x80070103 on HP Elite SFF 600 G9

Windows Update repeatedly fails to install Realtek Semiconductor Corp. - Extension - 6.0.9652.1 with error 0x80070103. Err...

author
Camera Not Found on HP EliteBook x360 1040 G8: Download and Reinstall Camera Driver

The integrated camera on the HP EliteBook x360 1040 G8 is not detected by Windows. Users may experience one or more of the f...

author
HP Notebook 15-bs192od Powers On to a Black Screen After BIOS Update / BIOS Upgrade Failure - Laptop Will Not Boot

After installing a BIOS update and restarting the computer, the HP Notebook 15-bs192od does not boot normally. The computer...

author
HP Chromebook x360 14c no longer detects – External Monitor Limited to 1024 × 768 Resolution

When an external monitor is connected to an HP Chromebook x360 14c-cc0000 through a USB-C to DisplayPort cable, ChromeOS may...

author
HP PCs – Troubleshooting Blue Screen Errors in Windows

An HP desktop or notebook PC may unexpectedly display a blue screen error (BSOD) and restart, freeze, or fail to start Windo...

author
HP Care Pack: Extended Coverage, Support, and Accidental Damage Protection for HP PCs — What It Is and How to Use It

HP Care Pack, including what it covers, how long the coverage lasts, whether accidental damage is included, how repairs are ...

author
Fixing a Broken Hinge on HP 15-d035dx / 15-da0000 / 15-db0000–Series Notebooks

A broken or damaged hinge on an HP notebook is generally fixable, but how easy it is depends on whether the hinge itself is ...

author
HP Pavilion Gaming Laptop 15v – Realtek RTL8822CE Wi-Fi Disconnects Intermittently

The HP Pavilion Gaming Laptop 15v may intermittently lose its Wi-Fi connection when using the Realtek RTL8822CE 802.11ac PCI...

author
HP Pavilion x360 – How to Update BIOS to Version F.25

The HP Pavilion x360 require a BIOS update to F.25 to address firmware-related compatibility or startup issues. In some case...

author
HP ZBook Fury 15 G7 – BIOS Firmware Update Fails With Error 259

The HP ZBook Fury 15 G7 Mobile Workstation (9VS25AV) fails to install a BIOS/System Firmware update. The BIOS update may fai...

author
Broadcom BCM43142 Wi-Fi Driver Not Available or Not Installing on HP ENVY 15t-ae100 C

After installing Windows 7 64-bit on an HP ENVY Notebook – 15t-ae100 C, the Broadcom BCM43142 802.11 b/g/n Wi-Fibroadcom bcm...

author
HP OmniBook 7 16-inch – VIDEO_MEMORY_MANAGEMENT_INTERNAL (0x10E) Crash

The HP OmniBook 7 16-inch Laptop Next Gen AI PC may display a black screen and unexpectedly restart with the following error...

author
HP Spectre x360 15-df0033dx – Camera Not Detected After Uninstalling Camera Driver

The built-in camera on an HP Spectre x360 15-df0033dx is no longer available after the camera device was uninstalled from Wi...

author
HP Printer – Printer Works from Mobile Device but Not from Laptop

The printer works correctly when printing from a mobile device but does not print from a laptop. The printer initially worke...

author
HP Spectre x360 – Error 502 CMOS and Error 602 Battery During Startup

HP Spectre x360 running Windows 11 displays the following errors during startup: Error 502 – CMOS Error 602 – Battery Thes...

author
HP 14 Laptop PC 14-d5000 – OBS Studio Does Not Capture Audio in Windows 11

OBS Studio does not capture audio on an HP 14 Laptop PC 14-d5000 (4T802AV) running Windows 11, although the same OBS softwar...

author
HP Laptop 15-dw4145cl – Realtek RTL8822CE Wireless Adapter Fails Wireless Stress Test or Provides Slow Wi-Fi Performance

The HP Laptop 15-dw4145cl may experience slow or inconsistent Wi-Fi performance even when an internet speed test reports nor...

author
HP ENVY 16-h0000 Laptop – Bottom Cover Screws Falling Out

The screws securing the bottom cover of an HP ENVY 16 inch Laptop PC 16-h0000 (534C7AV) may become loose and fall out. The c...

author
HP ENVY 15-as103tu – Touchpad Left and Right Click Not Working - Windows 10/11

The left-click and right-click functions on the touchpad are not working on the HP ENVY 15-as103tu notebook.mouse pad won’...

author
Insyde Firmware Utility – December 2021 Security Updates

HP has identified potential security vulnerabilities in the Insyde UEFI firmware update utility used by certain HP PC produc...

author
HP PCs – How to Reset BIOS or UEFI Settings to Default

The computer may experience hardware configuration, startup, or compatibility problems after BIOS/UEFI settings have been ch...

author
HP Notebook – Computer Does Not Turn On or Start

The HP notebook does not turn on, does not start, or shows no response when the power button is pressed. In some cases, the ...

author
HP Care Packs – Warranty Extensions and Protect Your HP Device

HP Care Packs are optional service plans that extend or enhance the standard warranty coverage of eligible HP products. Depe...

author
HP Notebook – Fingerprint Reader Not Working After Installing Windows 11 /10

The fingerprint reader does not work after installing fingerprint driver for window1164-bit on an HP Pavilion dv6-6c65sx not...

author
HP PCs – Computer Starts but the Screen Remains Blank no display (Windows 11, 10)

The HP computer powers on—the LEDs may light up and the fan or hard drive may be running—but the display remains completely ...

author
HP Spectre x360 15t-eb100 – Upgrade Options for SSD, RAM, and Graphics

The HP Spectre x360 15t-eb100 has limited hardware upgrade options. The system memory (RAM) is integrated into the motherboa...

author
HP Notebook – Unknown PCI Device (PCI\VEN_8086) After Windows Reinstallation

After performing a clean installation of Windows on an HP notebook, an Unknown Device may appear in Device Manager under Oth...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->