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HP Recommended

Just spent 30 mins searching the polycom site - cannot even find the user guide for this product. Our IT person had me purchase this conference phone but now says it may not work with the voice over internet system that will be put in soon. 

 

Can anyone tell me if the Soundstation2 direct connect 2201-17120-601 will work with VolP?

 

Thanks!

Loren

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Loren,

 

welcome to the Polycom Community.

 

The Product Site => here <= has all the Information regarding the SoundStation 2 Direct Connect.

 

The most important statement:

 

  • Connects directly to Nortel Meridian digital PBX wall jack
  • Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

 

The User Guide etc can be found => here <=

 

Above means the Unit can only be used with a Digital Meridian Nortel PABX and cannot be used with an analog line.

 

If you can still return the Unit you should purchase a Polycom SoundStation DUO as this unit is both analog and VoIP.

 

Information can be found => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello Loren,

 

welcome to the Polycom Community.

 

The Product Site => here <= has all the Information regarding the SoundStation 2 Direct Connect.

 

The most important statement:

 

  • Connects directly to Nortel Meridian digital PBX wall jack
  • Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

 

The User Guide etc can be found => here <=

 

Above means the Unit can only be used with a Digital Meridian Nortel PABX and cannot be used with an analog line.

 

If you can still return the Unit you should purchase a Polycom SoundStation DUO as this unit is both analog and VoIP.

 

Information can be found => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.