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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎11-02-2011 02:11 PM

HP Recommended

On a SE 225 conference phone, shouldn't I be getting 12 VDC out of the end connector of the power supply? I have 120 VAC from wall plug through cord that plugs into power supply but nothing on connector end.

1 REPLY 1

‎11-04-2011 06:35 AM

HP Recommended

Hello captstent,

 

welcome to the Polycom Community.

 

The original power supply shipped with the SE225 is 12V DC with 1A.

 

If your power supply is not delivering 12V it seems faulty and you should work with a Polycom Reseller in order to purchase a replacement Power Supply.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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