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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-25-2020 02:43 PM

HP Recommended

I have a SoundStation2 that will get hung on a digit dialed so that there is a continuous tone.

1 REPLY 1

‎06-26-2020 02:47 AM

HP Recommended

Hello @Turner 

 

The SoundStation2 is a basic phone with not many options to troubleshoot due to the nature of being an analog phone.

 

Is this a day 1 issue?

 

Can you maybe upload a video to share what the issue itself is? A video must be approved before it appears so please be patient.

 

Best regards

 

Steffen Baier

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