-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Phones Knowledge Base
- Poly Phones Knowledge Base
- Poly Edge E Series: Diagnostics Check
If you are having problems with the phone, you can run a diagnostics check to determine if there are any issues.
1. Do one of the following:
• Go to Menu > Help & Support
• Go to Menu > Settings > Diagnostics
2. Select Run Diagnostics.
3. On the Diagnostics Check screen, do one of the following:
• Select Yes to run the check
• Select Back to return to the Help & Support screen
4. On the Diagnostics Report screen, do one of the following:
• Select a report to see detailed information
• Select Back to return to the Help & Support screen
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.